1800 Business Number Cost
The published cost of an 1800 business number — plan fees from $10 to $99 per month ex GST, per-minute call rates, and callers paying nothing. Table quoted.
The cost of an 1800 business number splits into published parts: a monthly plan fee from $10, per-minute call rates the business pays, and nothing for the caller — an 1800 is free for callers in the stated Australian 1800-number context. If the number is a premium word number, the word's licence adds from $40 per month plus a $50 setup on a 12-month rolling contract. The full published 1800 plan table is reproduced below; the live pricing page always governs.
Published 1800 plan costs
| Plan | Monthly fee | Fixed line rate | Mobile rate | Includes |
|---|---|---|---|---|
| 1800 Prepaid | $10 | 12c per minute | 32c per minute | $5 call credit — prepaid only |
| 1800 Light | $15 | 12c per minute | 32c per minute | $5 call credit |
| 1800 Cap39 | $39 | 10c per minute | 30c per minute | 250 Fixed Line mins + 100 Mobile mins |
| 1800 Fixed Cap39 | $39 | 15c per minute | 35c per minute | 500 Fixed Line mins |
| 1800 Mobile Cap39 | $39 | 12c per minute | 30c per minute | 250 Mobile mins |
| 1800 Cap79 | $79 | 7c per minute | 25c per minute | 750 Fixed Line mins + 300 Mobile mins |
| 1800 High Volume | $99 | 5c per minute | 16c per minute | $99 call credit |
Every plan above is month-to-month with no lock-in. Call rates are per minute, calculated on a per-second basis, and with Cap plans the monthly fee is the only charge until the included value is used, then per-minute rates apply. All pricing is ex GST.
What else can enter the cost
- A word: a Phoneword can sit on an 1800 number, adding a licence from $40 per month priced on availability and desirability, with a $50 setup subject to number selection and availability, on a 12-month rolling contract.
- Published add-ons: Call Tracking Numbers at $5 per month, IVR Keypress Menu at $35 per month and Postcode Prompter at $250 per month — described only by their published purposes.
- Caller mix: fixed-line and mobile rates differ on every plan, so which devices call changes the bill. This page does not calculate example bills; the published rows are there to be read.
What is not in the published figures
Stated plainly: no total bill is forecast here, and no dollar figure is published for a specific word before the team confirms it — the published process checks your chosen word and confirms the exact number and price before you connect. Service, billing and cancellation obligations sit in the terms and conditions.
Related reading: 1800 number cost in Australia, 1800 call charges, or what 1800 numbers cost to call.
1800 business number cost questions
What is the cheapest published 1800 plan?
The 1800 Prepaid plan at $10 per month, which lists $5 call credit and rates of 12c per minute to fixed lines and 32c per minute to mobiles. Confirm on the current pricing page.
Do callers pay anything on an 1800 number?
No — callers pay nothing in the stated Australian 1800-number context. The business pays the plan fee and the per-minute call charges.
What happens when included minutes run out?
On Cap plans the monthly fee is the only charge until the included value is used, then per-minute rates apply, billed per second — on Cap39, 10c per minute to fixed lines and 30c per minute to mobiles.
Do these prices include GST?
No — all published pricing is ex GST.
How much is an 1800 word number?
The word's licence starts from $40 per month, with availability and desirability affecting the price of a specific word, plus a $50 setup on a 12-month rolling contract, subject to number selection and availability. The exact figure is confirmed before you connect — search candidates on Find a Number.
1800 costs, quoted in full
Read the current 1800 plan table
Compare the published monthly fees and call rates, or search an 1800 word number.