The Cost of an 1800 Number in Australia
The Australian 1800 cost model — callers pay nothing, the business pays the plan and every call. The published fee ladder with who-pays columns.
The cost of an 1800 number in Australia has one defining feature: the caller pays nothing in the stated Australian 1800-number context, so every dollar of the call lands on the business. The published model is a monthly plan from $10 plus per-minute call rates. This page lays out the ladder with the who-pays structure explicit; the live tables on the pricing page govern.
The published fee ladder, with the payer named
| Plan | Caller pays | Business monthly fee | Business call rates |
|---|---|---|---|
| 1800 Prepaid | Nothing | $10 | 15c fixed line / 35c mobile per minute |
| 1800 Light | Nothing | $15 | 12c fixed line / 32c mobile per minute |
| 1800 Cap39 | Nothing | $39 | 10c / 30c per minute, 250 fixed + 100 mobile mins |
| 1800 Cap79 | Nothing | $79 | 7c / 25c per minute, 750 fixed + 300 mobile mins |
| 1800 High Volume | Nothing | $99 | 5c / 16c per minute, $99 call credit |
Rates are per minute, calculated on a per-second basis. On Cap plans the monthly fee is the only charge until the included value is used, then per-minute rates apply. The pricing page also lists the Fixed Cap39 and Mobile Cap39 variants at $39 per month with their own rate tables and allowances. This page reproduces published figures without calculating examples.
What "caller pays nothing" means — precisely
The published arrangement is stated in the Australian 1800-number context. It is the format's signal: customers dial and the call is free to them, with the plan's rate table applying to the business for every call — which is why the mobile-versus-fixed-line rate gap and the Cap allowances matter more here than on a shared-cost 1300.
Where the word format fits
A word on an 1800 base — an 1800 Phoneword — is priced separately: from $40 per month, with availability and desirability affecting the specific word's price. The published search on Find a Number shows what is currently listed; the team confirms the exact number and price before connection. Service terms are governed by the terms and conditions.
Related reading: 1800 numbers — cost to call, 1800 phone number cost, or the 1800 numbers overview.
1800 cost questions
Does the caller really pay nothing on an 1800 number?
Yes, in the stated Australian 1800-number context — the published arrangement is that callers pay nothing and the business pays the call charges.
What is the cheapest published 1800 plan?
The Prepaid plan at $10 per month, listing $5 call credit with 15c and 35c per minute rates to fixed lines and mobiles. Verify on the live pricing page.
Do the Cap plans cap my costs?
The published note says on Cap plans the monthly fee is the only charge until the included value is used, then per-minute rates apply — check each plan's allowances on the pricing page.
How is a word number priced?
Separately from plans: from $40 per month, with availability and desirability affecting the specific word. The team confirms the price with the exact number.
The Australian model
Cost the 1800 number the Australian way
Compare the published plan ladder, or search available numbers now.