1800 Virtual Number

Virtual in the only published sense — an 1800 number not tied to a line or handset, delivering calls to the answer point recorded at signup. Not virtual-mobile.

Business professional taking a phone call at a desk

"Virtual number" is used loosely in the market, so this page scopes it to the published record. The 1800 number is virtual in exactly one sense: it is not tied to a premises line or a handset — it delivers calls to the answer point recorded at signup, whatever that answer point is. It is not a virtual-mobile service: no SMS capability, no app, no second SIM, and no mobile-specific product is published here.

What is actually published

  • The number: an inbound 1800 — standard or carrying a word (up to six letters, from $40 per month with availability and desirability affecting the word), searchable on Find a Number.
  • The arrangement: callers pay nothing in the stated Australian 1800-number context; the business carries the charges.
  • The plan: published rows at $10, $15, $39, $79 and $99 per month with per-row rates on the pricing page.
  • The delivery: the signup flow asks for the number the service will connect to; calls arrive at that recorded answer point.

What is not published

Stated plainly: virtual-mobile or SMS-capable services, temporary or free numbers, and any feature set beyond the plan rows and the three listed add-ons (Call Tracking Numbers $5/month, IVR Keypress Menu $35/month, Postcode Prompter $250/month) are not established on this page. No activation timeframe is published; the team confirms connection specifics. The virtual numbers for business page frames the wider category.

Related reading: 1800 word numbers, 1800 numbers for business, or the 1800 numbers pillar.

Virtual-number questions

Is an 1800 number a virtual number?

In the one published sense: it is not tied to a premises line or handset — calls arrive at the answer point recorded at signup.

Can a virtual 1800 number receive SMS?

SMS capability is not a published product here, so this page does not establish it.

Can I choose where calls land?

The signup flow records the number the service will connect to. Beyond that recorded answer point, routing configuration is not documented on this page.

Is it a temporary or disposable number?

No temporary or free-number product is published. Plans run from $10 per month and terms sit in the terms and conditions.

Virtual, honestly scoped

The 1800 number's virtual side, stated plainly

What virtual means here — and what it does not.