Virtual Phone Numbers in Australia
What a virtual phone number means in Australia — the 1300, 1800 and Phoneword numbers this site publishes from $10 a month, and the variants it does not cover.
"Virtual phone number" is a label, not a product type — and in Australia it maps onto several different services depending who is selling. What 1300 Easy Dial publishes is concrete: 1300 numbers, 1800 numbers and Phonewords — inbound business numbers with plans from $10 per month, connected through a signup flow that asks which existing number your calls should reach. Those are the published facts behind any "virtual" comparison on this site.
The label usually signals one interest: a published contact number that is separate from the phone you answer it on. That separation is exactly how the published products work — customers dial the business number, and the answering point you nominate at signup is where the call lands. Beyond that configured step, this site does not establish device, app or network behaviour, so judge the options on what is published rather than on the word "virtual".
What the published products are
- 1300 number: a shared-cost business number. Public plans start at $10 per month.
- 1800 number: free for customers to call in the stated Australian 1800-number context, with the business paying the call charges. Plans also start at $10 per month.
- Phoneword: a 13, 1300 or 1800 number that spells a word on the telephone keypad, from $40 per month with availability and desirability affecting the price.
Published plan tiers run at $10, $15, $39, $79 and $99 per month, each with its own call-rate table on the pricing page. Prices are in Australian dollars and include GST.
What "virtual" does not cover here
Some virtual-number services in the market are virtual mobile numbers, SMS numbers, or short-term free numbers. None of those are part of this site's published product range, so these pages cannot answer for them — not to say they exist elsewhere, only that nothing published here establishes them. If the capability you actually need is a mobile or SMS presence rather than an inbound business number, that requirement sits outside what 1300 Easy Dial's published material supports, and the team on 1300 327 934 can tell you plainly whether the service fits.
Comparing without the label
Strip the word "virtual" out and the decision becomes tangible. Caller cost: shared-cost on 1300, or caller-free in the Australian context on 1800 with the business paying the charges. Memorability: whether the number should spell a word, which is what a Phoneword from $40 per month provides. Ongoing cost: the plan's monthly fee plus its call-rate table, read together on the pricing page. Those three comparisons decide more than any category label.
When you have a direction, search available 1300/1800 Phonewords to see what is listed — availability is not guaranteed for a specific word — and have your answering point ready for the signup flow's connection question.
Virtual number questions
Is a 1300 number a virtual phone number?
The published pages describe 1300 and 1800 numbers as inbound business numbers connected to an answering point you nominate at signup; they do not market them as "virtual" numbers. The practical features people mean by virtual — a separate published contact number — are what the published products describe.
Can I get a virtual mobile or SMS number from this site?
Not from these pages. The published products are 1300 numbers, 1800 numbers and Phonewords; virtual-mobile and SMS-number services are not part of the published range, so this site cannot answer queries about them.
Are free virtual numbers available here?
No free-number service is published on this site. The published plans start at $10 per month for 1300 and 1800 numbers, and Phoneword pricing starts from $40 per month.
What does the number connect to?
The signup flow asks for the number the service will connect to — the answering point your calls reach. Arrangements beyond that configured connection step are confirmed with the team, not assumed from these pages.
Related reading: virtual numbers for business, getting a virtual number and the phone number for business overview.
Virtual numbers
Compare the facts, not the label
Search available 1300 and 1800 Phonewords, or compare the published plans behind each option.