Virtual Phone Number Australia Features
What features are actually published for a virtual business number here — plan rates, Cap allowances, and three priced add-ons. Unpublished bundles excluded.
Feature lists for "virtual phone numbers" are usually inflated, so this page sticks to what is actually published for an Australian virtual business number here: the plan structure with its rates and allowances, the caller-cost arrangements, and three priced add-ons. Everything else that marketing pages tend to bundle in — this page leaves out, deliberately.
Published feature 1 — the plan structure
Published plans run $10, $15, $39, $79 and $99 per month, each pairing its fee with its own fixed-line and mobile per-minute rates, calculated per second. Cap plans include minute allowances that apply before per-minute rates kick in; Prepaid and Light list $5 call credit; High Volume lists $99 call credit. The rows are on the pricing page.
Published feature 2 — the caller arrangements
Two arrangements exist: 1300 shared cost (callers pay a local call cost; the business pays the remainder) and 1800 free-for-callers in the stated Australian 1800-number context. Both can carry a word — up to six letters through the keypad mapping — with word pricing from $40 per month and availability and desirability affecting the specific word.
Published feature 3 — the connection and the add-ons
- The connection: the signup flow asks for the number the service will connect to, and calls arrive at that recorded answer point.
- Call Tracking Numbers ($5/month): see which ads and campaigns drive your calls.
- IVR Keypress Menu ($35/month): auto-attendant menu that routes callers by keypress.
- Postcode Prompter ($250/month): route callers by the postcode they dial in from.
What is not a published feature
Stated plainly: call-forwarding bundles, voicemail-to-email, call recording, caller-ID capture and SMS/email notifications are not published on this site as included features, and inbound SMS is not published at all. Virtual-mobile products are not part of the range either. If a feature matters to your decision, treat the plan rows and the three add-ons as the complete published list, and ask the team about anything else before committing. Terms sit in the terms and conditions.
Related reading: create phone number features, the virtual number page, or the virtual phone number for Australia pillar.
Feature questions
Does a virtual number include call forwarding?
The published mechanism is the answer point recorded at signup — the signup flow asks for the number the service will connect to. Forwarding bundles are not published as features on this site.
Which features cost extra?
The three listed add-ons: Call Tracking Numbers ($5/month), IVR Keypress Menu ($35/month) and Postcode Prompter ($250/month). Everything else published sits in the plan rows.
Can the number receive text messages?
Inbound SMS is not published on this site. This page does not claim text capability for any published product.
Where is the definitive feature list?
The pricing page — plan rows, rates, inclusions and add-on prices. It always governs over any summary, including this one.
Features, as published
See what a virtual business number actually includes
Compare the published features, or search for the number itself.