Create Phone Number Features

The honest feature list for a created business number — what the published record includes (add-ons, Cap allowances, the word option) and the legacy feature.

Person using a smartphone beside a laptop

Search results often promise that a created business number comes with call forwarding, voicemail and analytics bundled in. This page answers the feature question honestly instead: the published record includes a specific, shorter list — the plan rows with their Cap allowances, three named add-ons at published purposes, the word option, and the state-neutral design. Anything beyond that list is not established here, however familiar it sounds from other marketing.

The features the record supports

  • Cap-plan allowances: on Cap plans the monthly fee is the only charge until the included value is used, then per-minute rates apply — a real, published cost feature.
  • Three listed add-ons: Call Tracking Numbers ($5/month), IVR Keypress Menu ($35/month) and Postcode Prompter ($250/month), each at its published purpose.
  • The word option: a word of up to six letters on a 1300 or 1800 base, from $40 per month — searchable on Find a Number.
  • State-neutral design: no area code; one published contact point; calls arriving at the answer point recorded at signup.

The feature claims this page declines

Stated plainly: call forwarding, voicemail-to-email, online reporting, call recording, caller-ID capture and recorded announcements are not reconciled as included features on this record. Naming them as a bundle — as other pages do — would be inventing. If a specific feature matters, ask the team what applies today; their confirmation is the evidence.

The create a phone number pillar covers the creation process; the pricing page holds the plan tables ($10, $15, $39, $79 and $99 per month) where these features live.

Related reading: create a custom phone number, create phone number options, or easy business phone numbers.

Feature questions

Does a created number include call forwarding?

Forwarding is not a published included feature on this record. Calls arrive at the answer point recorded at signup; anything beyond that, confirm with the team.

What add-ons can I add?

Three are listed: Call Tracking Numbers ($5/month), IVR Keypress Menu ($35/month) and Postcode Prompter ($250/month) — at their published purposes.

Do features differ between plan rows?

The published difference between rows is fees, rates and Cap allowances — not a feature ladder. The pricing page holds the current tables.

Why doesn't this page list voicemail?

Because voicemail-to-email is not reconciled as an included feature on this record, and this page will not invent inclusions.

Features, fact-checked

What features come with a created number

The published list — shorter and truer.