Virtual Number For Call
A virtual number for calls, answered honestly — inbound 1300 and 1800 numbers are published here; virtual-mobile, SMS and outbound calling are not.
If you want a virtual number so customers can call your business, the published products here do that job: inbound 1300, 1800 and Phoneword numbers that ring the answering point you nominate at signup. If you mean a virtual mobile number, or a number that sends and receives SMS, or one your team dials out from — none of that is published on this site, and this page will not dress an inbound number up as one. Both halves are set out below.
What the published products do
- One number customers dial: a 1300 or 1800 number is a published business contact point, separate from any one handset or personal mobile number.
- Calls land where you connect them: the signup flow asks for the number the service will connect to — the answering point that receives the calls. That answering-point step is the published connection; routing or device behaviour beyond it is not described here.
- A caller-cost choice: a 1300 shares the cost — callers pay a local rate, the business pays the per-minute rate. An 1800 is free for callers in the stated Australian 1800-number context, with the business paying the call charges.
- Published pricing: plans start at $10 per month, month-to-month on standard plans; a Phoneword adds a component from $40 per month priced on availability and desirability.
What is not published
Stated plainly, so the boundary is not missed: virtual-mobile service, SMS on the number, outbound calling from the number and app-based dialling are not part of the published range. This page does not establish them, and neither does any other page on the site. If your requirement is a second mobile line in an app, that is a virtual-mobile product this site does not sell. What is published is the inbound arrangement — number, plans, caller cost, answering point.
Which inbound number suits a call line
The choice is the caller-cost split. A 1300 suits businesses sharing the call cost with callers; an 1800 removes the caller charge entirely in the stated Australian context. A Phoneword can put a word on either, on a 13, 1300 or 1800 number. Plans and rates for all of them sit on the pricing page, and availability for word numbers is checked on Find a Number — a search does not guarantee a specific word or price.
The virtual numbers for business overview sorts the label properly, and the category pages cover the details.
Related reading: a virtual number for calling — which direction?, a virtual phone number to receive calls, or virtual phone Australia.
Virtual number for call questions
Can my team make outbound calls from this number?
The published pages describe calls arriving at your answering point only. Outbound calling from the number is not published, so this page does not claim it.
Is this a virtual mobile number?
No claim of that kind is published here. The products are inbound 1300, 1800 and Phoneword business numbers — not a virtual-mobile service, and this page does not establish mobile-line behaviour.
Does the number receive SMS?
SMS capability is not part of the published range, so it is not promised here. What is published is inbound voice calls landing on your answering point.
What do I connect the number to?
Signup asks for the number the service will connect to — your answering point. Beyond that published step, device and routing behaviour are not described on this site.
How much does an inbound number cost?
Published 1300 and 1800 plans start at $10 per month, and a Phoneword adds from $40 per month priced on availability and desirability. Current fees and call rates are on the pricing page.
Inbound numbers, stated plainly
Get a number customers can call
Search available 1300 and 1800 Phonewords, or compare the published inbound plans.