What a Virtual Number Costs, Line by Line
The published cost of a virtual number has two lines — the plan from $10 per month and, for words, a premium from $40. No invented ranges, no hidden arithmetic.
The cost of a virtual number here is published in two lines, and both are checkable. The plan line: 1300 and 1800 plans run $10, $15, $39, $79 and $99 per month, each with its own call-rate table. The word line: if the number spells a word, Phoneword pricing starts from $40 per month, with availability and desirability affecting the figure. Anything else you read about virtual number costs — bundled feature maths, per-word price lists, upper ranges — is not part of this site's published pricing.
The plan line
The plan carries the number and sets the call rates. On the 1300 shared-cost model the caller pays a rate and the business pays the remainder; on 1800 the caller pays nothing in the stated Australian context and the business carries the call. That difference makes expected call volume the decisive input: two plans with the same monthly fee can land at very different totals once the rate tables apply. The current rows are on the pricing page, and this page deliberately does not calculate examples from them.
The word line
A word premium applies only when the number is a Phoneword. Its published starting point is $40 per month, and desirable words sit above that — how far above depends on the word, which is why the exact figure is confirmed per number rather than listed as a table. A plain tail carries no word line at all; the "virtual" arrangement underneath — answering to the connection point you name — costs nothing extra because it is how the service works, not an add-on.
Cost questions this page will not answer with numbers
- What will my total bill be? That depends on volume against the rate tables; the honest tool is the pricing page, not an estimate invented here.
- Are there hidden fees? The published pricing is the plan fee, the call rates and the listed add-ons ($5, $35 and $250 per month). Claims about hidden charges beyond that set are not established either way — read the terms.
- Is there a setup fee? No setup fee appears in the published pricing; if a page or quote mentions one, ask the team to point at the current source.
Related reading: virtual phone number service, low-cost phone numbers, or the virtual numbers for business overview.
How the published add-ons enter the cost
Three optional services are published alongside the plans, and they are the only other cost lines this site lists. Call Tracking Numbers at $5 per month, for seeing which ads and campaigns drive calls. IVR Keypress Menu at $35 per month, an auto-attendant that routes callers by keypress. Postcode Prompter at $250 per month, routing callers by the postcode they dial in from. The pricing page notes they can be added at signup or changed later. They are optional — a virtual number runs on the plan line alone unless one of these jobs matters to the business.
Virtual number cost questions
What is the cheapest virtual number here?
Published 1300 and 1800 plans start at $10 per month. Cheapest overall depends on call volume against the plan's rate table — compare the current rows on the pricing page.
Why do word numbers cost more?
The word is priced on availability and desirability from a published start of $40 per month. Two numbers on the same plan can carry different words and different premiums — that is the published model.
Do call rates differ by caller device?
The plan tables publish fixed-line and mobile rates as separate columns. This page does not generalise beyond those published columns — read the table row for the plan you are considering.
Does the answering point change the cost?
The answering point is the connection the signup flow asks for; no separate cost line for it appears in the published pricing. If your setup raises questions, the team can answer against the current tables.
Virtual number cost
Price your number from the published tables
Compare plans on the pricing page, or search available numbers first.