Virtual Number for Business
Straight answers on virtual numbers for business — what the published record supports, the claims it does not, and the number types this site actually offers.
"Virtual number for business" is a category surrounded by claims, so this page answers it almost entirely in disclosures — each answer drawn from the published record, each unsupported claim named rather than absorbed. The short version: a virtual business number here means a 1300, 1800 or Phoneword number not tied to premises or a handset, delivering calls to the answer point recorded at signup. The longer version is below.
The disclosures
What makes a business number virtual here?
One published property: it is not tied to a premises line or a handset — calls arrive at the answer point recorded at signup, wherever that is.
Which numbers can be virtual?
All three published products: 1300 (shared cost), 1800 (free for callers in the stated Australian context) and Phonewords (words on either base, from $40 per month). Plans run $10, $15, $39, $79 and $99 per month on the pricing page.
Can a virtual number send and receive SMS?
SMS capability is not a published product on this record, so this page does not establish it — however standard the feature is elsewhere.
Is a virtual number a mobile number?
No. Mobile and virtual-mobile numbers are not published products here. The published numbers are state-neutral inbound business numbers with no area code.
Can I pick where calls land?
The signup flow records the number the service will connect to; that recorded answer point is what the record publishes. Ongoing routing configuration is not documented on this page.
Are there features bundled with a virtual number?
Only the published ones: the plan rows and three listed add-ons (Call Tracking Numbers $5/month, IVR Keypress Menu $35/month, Postcode Prompter $250/month). No activation timeframe is published, and terms sit in the terms and conditions.
Related reading: the virtual numbers for business pillar, business virtual numbers, or virtual office numbers.
Answered in disclosures
The virtual-number questions, answered on the record
Six answers, no inventions.