Smart Number Pricing in Australia

Smart number pricing — the price of a number that spells a word — has a published starting point and a published rule: Phonewords start from $40 per month, and availability and desirability affect the price of the specific word. What the published pages do not hold is a per-word price list, so the honest path to a figure is to search the word and confirm it. Here is the full cost picture.

Part 1: the word

Starting point: from $40 per month.
What moves it: desirability — a short, memorable, on-brand word costs more than a plain pattern — and availability, which changes as words are taken.
How to get a real figure: search available 1300/1800 Phonewords, then confirm the word during sign-up. No page can quote a specific word's price reliably, because the listing changes.

Part 2: the plan behind the number

The word sits on an inbound number with its own published plan: 1300 and 1800 plans run across $10, $15, $39, $79 and $99 per month, each with separate fixed-line and mobile call rates. A 13-base or 1800-base word works the same way as a 1300 word — the caller arrangement differs by base, not the word logic. The pricing page holds the current plan tables.

Part 3: everything else that can appear on the bill

Call charges apply per the plan's rate table — fixed-line and mobile rates differ — and the three published add-ons price separately: Call Tracking Numbers ($5 per month), an IVR Keypress Menu ($35 per month) and a Postcode Prompter ($250 per month). Billing and cancellation obligations live in the terms and conditions.

Reading a smart number quote properly

When a figure does come back for a word, it only makes sense against the rest of the bill. Confirm four things in the same conversation: the word's own monthly price, the plan it sits on from the pricing page, the plan's fixed-line and mobile call rates, and whether any add-on you want prices separately. A word price quoted without the plan and rates is not a price — it is an opening line. The terms and conditions govern what you actually agree to.

What this page deliberately does not say

No price ranges, no "typical" word prices, and no claim that pricing is flat or hidden-fee-free — the published material supports only the starting point and the desirability-and-availability rule, and this page sticks to them. If you want a figure for a specific word, the team on 1300 327 934 can confirm it during standard business hours (AEST).

Related reading: the smart numbers Australia pillar, the smart numbers Australia guide, or smart numbers Australia options.

Smart number pricing questions

How much does a smart number cost per month?

The word starts from $40 per month, moving with desirability and availability, and the number sits on a published plan from $10 per month with its own call rates. Both parts appear on the bill.

Why is there no flat price list?

Because each word is priced on its own desirability, and availability changes. The published pages give the starting point and the rule; the search and the team give the figure for a specific word.

Is a plain 1300 number cheaper than a word?

At the number level, yes: a plain available number starts at the plan floor of $10 per month, while the word component starts from $40 per month on top of whatever plan it sits on.

Do I pay the word price and the plan price together?

The published pricing presents the word as priced on desirability and availability, with plans and call rates listed separately on the pricing page — check both before deciding.