Switching Phone Words in Australia

Switching a phone word between providers — no switching or porting process is published here. What is published instead, and who to ask about your word.

Choosing between Phoneword options on a telephone keypad

The direct answer first: this page cannot tell you how to switch an existing phone word to 1300 Easy Dial, because no switching or porting process, no eligibility criteria and no timeframes are published in the record this site works from. Quoting steps or wait times would be inventing them. What is published — the search, the pricing and the signup flow — is set out below, along with the practical route for the number you already hold.

  • What switching means here: moving an existing Phoneword from another provider, as distinct from choosing a new word.
  • What is published about it: nothing. No process, eligibility rules or timeframes appear on the pages this site draws from.
  • Who to ask: the team on 1300 327 934, who can discuss the specific number you hold.
  • The published alternative: search a new word — Find a Number lists available 1300 and 1800 Phonewords.
  • What a new word costs: from $40 per month, with availability and desirability affecting the price, plus a standard plan from $10 per month beneath it.

What "switching" could mean

Two different questions get called switching. One is porting — keeping the exact word you already hold and moving the service behind it. The other is replacing — letting the old number go and connecting a new word here. The second is fully covered by the published process, because it is just a search and a signup. The first is the one this page cannot document, and the honest position is to say so rather than paraphrase a process that is not published.

What is published

Three things. The search: available 1300 and 1800 Phonewords, confirmable before connection. The pricing: a word from $40 per month, moving with desirability and availability, on a 12-month rolling contract with a $50 setup subject to number selection and availability, sitting on a standard plan from $10 per month. And the signup flow, which asks for the number the service will connect to. All pricing is ex GST, with plan tables on the pricing page.

What is not published

Stated plainly so nothing is implied: this page does not establish that porting is available, how it would work, who qualifies, or how long it takes. It also does not say whether your existing number keeps running during any move — that is a service-continuity question the published record does not answer. Until an authoritative source changes that, a direct conversation with the team is the reliable route, because they can speak to the specific number.

The practical path

If keeping the exact word matters, call 1300 327 934 and ask about that number directly. If a new word would serve, run the search, shortlist what appears, and let the confirmed number and price come back before you decide — phone word availability explains how the search works and why no result is a guarantee.

For the category, see the Phone Words Australia pillar. Related reading: phone word porting and phone words Australia cost.

Switching questions

Can I port my existing Phoneword to 1300 Easy Dial?

No porting process is published in the record this page works from, so there are no steps or timeframes to quote here. Ask the team on 1300 327 934 about the specific number you hold.

Will my number keep working during a switch?

This page cannot say — service continuity during a move is not addressed by the published record, and it would be wrong to assume an answer. The team can address it for your situation.

Is getting a new word faster than switching?

No activation or setup timeframe is published for either path, so this page does not compare speeds. What is published for a new word is the search, the pricing and the signup flow.

What does a new word cost if I replace the old one?

From $40 per month for the word, with availability and desirability affecting the price, plus the standard plan beneath it from $10 per month, and a $50 setup on premium numbers.

Switching is not published

Ask about your word, or search a new one

Talk to the team about the Phoneword you already hold, or search available 1300 and 1800 words right now.