Phone Words Australia Cost

A Phoneword in Australia starts from $40 per month, plus a $50 setup, on a 12-month rolling contract. The exact price of a specific word depends on its desirability and availability, and the number and price are confirmed with you before you connect. All pricing is ex GST.

What you pay for a Phoneword

Phoneword licence: from $40 per month, priced on the desirability and availability of the word.
Setup: a $50 one-off setup, subject to number selection and availability.
Contract: Phonewords are premium numbers and run on a 12-month rolling contract.
Plan: the Phoneword needs a plan to receive calls. Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, and standard plans are month-to-month with no lock-in.

Published plan and bundle prices

The pricing page publishes the current 1300 and 1800 plans — $10, $15, $39, $79 and $99 per month — with the $39 tier available in Cap39, Fixed Cap39 and Mobile Cap39 variants. Cap39 includes 250 fixed line minutes and 100 mobile minutes per month; the Prepaid and Light plans include $5 call credit. The flagship bundle pairs a Phoneword (from $40 per month) with the Cap39 plan ($39 per month) for $79 per month ex GST, plus the $50 setup.

Call rates are per minute, billed per second. With Cap plans the monthly fee is the only charge until the included value is used, then per-minute rates apply. The current rate tables are on the pricing page.

What shapes a word's price is desirability and availability: the $40 figure is the published starting point, and the pricing page confirms that the exact number and price are confirmed with you before you connect. The current terms and conditions apply to any purchase.

Add-on prices

Three add-ons are published: Call Tracking Numbers at $5 per month, which shows which ads and campaigns drive your calls; IVR Keypress Menu at $35 per month, an auto-attendant menu that routes callers by keypress; and Postcode Prompter at $250 per month, which routes callers by the postcode they dial in from. Add-ons can be added during sign-up or changed later from your online console.

How to check the price of a specific word

Availability and price are not promised for a specific word in advance. Find a Number searches available 1300/1800 Phonewords, and the exact number and price are confirmed with you before you connect. For the category overview, see Phone Words Australia; for how the numbers compare with ordinary numeric options, see Phone Words Australia comparison, and phone words in Australian marketing covers how businesses use them.

Phone words Australia cost: questions

How much does a Phoneword cost per month?

Published Phoneword pricing starts from $40 per month, with availability and desirability affecting the price of a specific word. All pricing is ex GST.

Is there a setup fee?

Yes — Phonewords carry a $50 one-off setup, subject to number selection and availability.

What contract applies to a Phoneword?

Phonewords are premium numbers and run on a 12-month rolling contract. Standard 1300 and 1800 plans, by contrast, are month-to-month with no lock-in.

Do I need a plan as well as the word?

Yes — the Phoneword needs a plan to receive calls. Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, and call rates are listed on the pricing page.

Do the prices include GST?

No — all published pricing is ex GST.