Pointing a Phone Number to Your Landline

The question behind "phone number to landline" is usually simple: can a published business number ring on the phone line I already answer? What the published pages establish is this — the 1300 Easy Dial signup flow asks for the number the service will connect to, which is the answering point your calls reach. The published pages do not go further into line types or device behaviour, so confirm your specific setup with the team rather than assuming.

What this page can do is explain the two sides of that connection: the inbound number you publish, and the answering point behind it.

The inbound number side

1300 number: a shared-cost business number — the caller pays a local call cost and the business pays the remainder. Public plans start at $10 per month.
1800 number: free for customers to call in the stated Australian 1800-number context; the business pays the call charges. Plans also start at $10 per month.
Phoneword: a 13, 1300 or 1800 number that spells a word on the keypad, from $40 per month with availability and desirability affecting the price.

Current plan fees and call rates are on the pricing page.

The answering point side

The signup flow's connection question is the published mechanism: you provide the number the service will connect to, and that is where calls land. What the published material does not establish is anything about specific line types, handsets or routing behaviour beyond that step — so this page will not claim that every landline, mobile or VoIP service works, and neither should any other page you read without evidence.

If your answering point is unusual — an existing office system, for example — ask the team on 1300 327 934 during standard business hours (AEST) before you sign up.

Why businesses separate the published number from the line

Keeping the published number distinct from the physical line is the practical benefit customers notice: the contact details on your website, signage and invoices stay stable even when the answering arrangements change behind them. That is exactly the separation an inbound 1300 or 1800 number provides — the number is the constant, and the answering point is the detail you control at sign-up.

Checking your setup before you commit

Search available 1300/1800 Phonewords to see what is listed, compare plans, and read the terms and conditions before purchasing. Related reading: the land line phones and business number options page, or the 1300 numbers overview.

Phone number to landline questions

Can a 1300 number connect to my landline?

The published mechanism is the signup flow's connection question — you provide the number the service will connect to. The pages do not publish line-type specifics, so confirm your landline as the answering point with the team before signing up.

Can one number ring on more than one phone?

The published pages establish only the answering-point question at sign-up; they do not describe multi-phone routing. The published add-ons on the pricing page are Call Tracking Numbers, an IVR Keypress Menu and a Postcode Prompter — ask the team about any setup beyond those.

What happens to my calls if the number is separate from my line?

The published number is the contact point customers dial; the answering point you nominate receives the calls. The pages do not publish behaviour for changed or unreachable answering points — that is a terms question, covered on the terms and conditions page.

How much does connecting a number cost?

Published 1300 and 1800 plans start at $10 per month, and Phonewords start from $40 per month with availability and desirability affecting the price. The pricing page holds the current fees and call rates.