Land Line Phones and Business Number Options

A land line phone is still where many Australian businesses answer their calls — but the number you publish does not have to be the line itself. 1300 Easy Dial does not sell landline handsets or phone-line services. What it publishes are 1300 numbers, 1800 numbers and Phonewords: inbound business numbers that are answered on the answering point you nominate during sign-up, because the signup flow asks for the number the service will connect to.

That distinction matters if you searched for land line phones while trying to solve a contact problem: one published number that customers can find, at a caller cost you have chosen, answered on the phone setup you already have.

What a landline number does for a business

A landline number belongs to a specific fixed-line service: callers dial it and the call rings on that line. It is familiar and dependable, but it is tied to that service, and it is usually just a string of digits that says nothing about the business.

An inbound 1300 or 1800 number is a separate published contact point. Customers dial the business number, and the answering point nominated at sign-up receives the calls. The published number and the answering phone are two different things, which is what lets a business keep its contact details consistent on signage, invoices and the website.

Choosing between 1300, 1800 and a Phoneword

1300 number: a shared-cost business number — the caller pays a local call cost and the business pays the remainder. Public 1300 plans start at $10 per month.
1800 number: free for customers to call in the stated Australian 1800-number context; the business pays the call charges. Public 1800 plans also start at $10 per month.
Phoneword: a 13, 1300 or 1800 number that spells a word on the telephone keypad — for example, 1300 327 934 spells 1300 EASY DIAL. Phoneword pricing starts from $40 per month, with availability and desirability affecting the price of a specific word.

Current plan fees and call-rate tables are published on the pricing page, and they are the source to check rather than an estimate.

What this site does not cover

To keep the answer honest: 1300 Easy Dial does not establish anything about landline hardware, handset models or fixed-line plans, because those are not part of the published product range. Questions about line rentals or equipment belong with your telecommunications provider.

The published products here are the number categories above. What they establish is the caller cost, the monthly plan price and the answering-point step at sign-up — not the phone you answer on.

Adding a business number to your current setup

If you want a published number answered on your existing phone, the steps on this site are: search available 1300/1800 Phonewords to see what is listed, compare plans on the pricing page, then complete sign-up with your answering point ready. Availability is not guaranteed for a specific number, and a Phoneword's price depends on how desirable the word is.

For the broader category comparison, see business phone number options, or read the 1300 numbers overview and the 1800 numbers overview.

Land line phone questions

Do I need a landline to get a 1300 number?

The signup flow asks for the number the service will connect to — the answering point your calls reach. The published pages do not go into device or line-type requirements beyond that step, so confirm your answering point with the team when you sign up.

What is the difference between a landline number and a 1300 number?

A landline number is tied to a specific fixed-line service. A 1300 number is a shared-cost inbound business number: the caller pays a local call cost and the business pays the remainder, with public plans starting at $10 per month.

Are 1800 numbers free to call?

In the stated Australian 1800-number context, yes — callers pay nothing and the business holding the number pays the call charges.

How much does a business inbound number cost?

Published 1300 and 1800 plans start at $10 per month, and Phonewords start from $40 per month with availability and desirability affecting the price. Check the pricing page for current plan fees and call rates.