A Dedicated Number for Your Business

Why businesses use a phone number of their own — caller-cost signalling, a stable published contact point, and 1300, 1800 or Phoneword from $10 a month.

Person using a smartphone beside a laptop

"For business" is the operative phrase in this query, because it is what separates a business number from the phone in your pocket. A dedicated business number is published — it goes on the website, the sign, the ute — and it belongs to the business rather than to a person. With 1300 Easy Dial that number is a 1300 number, 1800 number or Phoneword, on published plans from $10 per month, connected at signup to the answering point you nominate. The phone that answers can still be the one you carry; the number customers dial is the business's own.

What a dedicated number changes

Three practical differences. First, separation: business calls arrive through the business number rather than mixing with personal ones, because the published contact point is distinct from any private line. Second, stability: the number on the signage stays the same even if how or where you answer changes, since the connection to your answering point is a configured detail of the service. Third, signalling: the prefix itself tells callers what to expect — a 1300 number is presented as shared cost, and an 1800 number as free for callers in the stated Australian 1800-number context with the business paying the call charges.

The published options

  • 1300 number: a shared-cost business number. Public plans start at $10 per month.
  • 1800 number: caller-free in the stated Australian context, business pays the call charges. Plans also start at $10 per month.
  • Phoneword: a 13, 1300 or 1800 number that spells a word on the keypad, from $40 per month with availability and desirability affecting the price.

Published plan tiers run at $10, $15, $39, $79 and $99 per month, each with its own call-rate table on the pricing page. Prices are in Australian dollars and include GST.

Business number, personal answering

The published products are business numbers, not personal ones — no mobile-number or personal-use service appears in the range. But the answering side is deliberately flexible: the signup flow asks for the number the service will connect to, and the published material does not restrict that answering point to a landline. So the arrangement "customers dial the business number, the call reaches the phone I nominate" is exactly what the published flow describes — with anything further confirmed by the team on 1300 327 934 or info@1300easydial.com.au.

Making the number work for the business

A published number only works while it is visible, so the practical tasks are unglamorous: the same number everywhere, in every advertisement, consistently grouped on signage. If the number serves multiple campaigns, the listed Call Tracking Numbers add-on ($5 per month) is published as a way to see which ads and campaigns drive your calls. For the rest of the call-handling options — an IVR Keypress Menu ($35 per month) and a Postcode Prompter ($250 per month) — the pricing page is the current source. No outcome — more calls, more sales — is promised by any of this; the published facts are the mechanism, and the business supplies the demand.

Dedicated number questions

Why not just use my mobile number for business?

You can, but you give up what a business number provides: a stable published contact point owned by the business, a prefix that signals call-cost treatment, and the option of a number that spells your trade. Whether those matter depends on how customers find and remember you.

Can the business number ring the phone I already own?

The signup flow asks for the number the service will connect to, and the published material does not restrict that answering point to a landline. Confirm the specifics of your arrangement with the team at signup.

What does a dedicated business number cost?

Published 1300 and 1800 plans start at $10 per month with tiers to $99, each paired with a call-rate table on the pricing page. Phoneword pricing starts from $40 per month. Prices include GST.

Does a Phoneword make sense for a small business?

It depends where customers encounter the number. A word on the keypad is easier to recall from a single hearing or glance, which suits advertising — but pricing starts from $40 per month and desirable words cost more, so weigh recall against budget.

Related reading: the phone number for business overview and a business number that rings your phone.

For business

Give the business its own number

Search available 1300 and 1800 Phonewords, or compare the published plans before you choose.