A Phone Number For A Corporate Business

Corporates usually publish one 1300 or 1800 contact number and route departments with a keypress menu or postcode prompter, not extra numbers.

Plumber conducting business on a mobile phone

A corporate phone number is one published inbound number — 1300 or 1800 — that stands for the company, with calls sorted inside the number rather than by publishing a different number for each department. The published add-ons exist for exactly that sorting. This page sets out what a corporate setup looks like with 1300 Easy Dial's published products and where each fee sits.

One number as the company contact point

A single published number keeps the company's contact detail consistent across letterheads, websites, campaigns and directories. On 1300, callers pay a local call rate and the business pays the per-minute rate; on 1800, callers pay nothing in the stated Australian 1800-number context and the business carries the charges. Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, ex GST, and standard plans are month-to-month with no lock-in. The rate tables are on the pricing page, and the 1300 numbers page covers the shared-cost range in detail.

Sorting callers inside the one number

Corporates rarely want every caller landing on one handset, and the published add-ons address that without adding numbers:

  • IVR Keypress Menu ($35 per month) — an auto-attendant menu that routes callers by keypress, so departments or teams sit behind menu options instead of separate published numbers.
  • Postcode Prompter ($250 per month) — routes callers by the postcode they dial in from, which suits organisations whose regions follow postcode boundaries.
  • Call Tracking Numbers ($5 per month) — show which ads and campaigns drive calls, so corporate marketing can attribute enquiries without new contact details in-market.

These add-ons can be added during sign-up or changed later from the online console. Their published purpose and prices are on the pricing page.

The number itself

If the corporate number should spell something — the company name or an obvious service word — a Phoneword can ride on a 13, 1300 or 1800 base, from $40 per month, with availability and desirability affecting the price. Premium numbers such as Phonewords carry a 12-month rolling contract and a $50 setup, subject to number selection and availability. Find a Number searches available 1300/1800 Phonewords; it does not promise a particular word's availability or price, which are confirmed before connecting.

What this page does not establish

The published products cover the number, the plan and the three add-ons above. Anything beyond that — specific call-handling behaviour beyond the answer point recorded at signup, or internal telephony arrangements — is not established here and should be confirmed with the team via the contact page.

Questions about corporate phone numbers

Does each department need its own number?

Not necessarily. The IVR Keypress Menu add-on ($35 per month) routes callers by keypress within the one published number. Whether it suits depends on how calls are handled; the published purpose is on the pricing page.

What does a corporate 1300 or 1800 number cost?

Published plans are $10, $15, $39, $79 and $99 per month, ex GST, with call rates per minute billed per second. Standard plans are month-to-month with no lock-in. The tables are on the pricing page.

Can callers be routed by region?

The Postcode Prompter add-on ($250 per month) routes callers by the postcode they dial in from. That is the published purpose; confirm any specific regional requirement with the team before connecting.

Can the corporate number spell the company name?

A Phoneword can spell a word on a 13, 1300 or 1800 base, from $40 per month. Search available words on Find a Number; availability and desirability affect the price, and the exact number and price are confirmed before connecting.

Is there a lock-in on corporate plans?

Standard 1300 and 1800 plans are month-to-month with no lock-in. Premium numbers such as Phonewords carry a 12-month rolling contract and a $50 setup, subject to number selection and availability.

Related reading: get a company phone number, 1300 number plans, or easy to remember phone numbers.

One corporate contact point

Publish one number the whole company uses

Search available Phonewords, or compare the plan tiers before you choose.