Office Phone Numbers Pricing

What pricing exists for an office's inbound numbers — published plans from $10 per month and three priced add-ons. No per-seat or hardware pricing here.

Person comparing information on a smartphone

Pricing for an office's phone numbers, as published on this site, is the same plan structure every business sees — monthly plans from $10 with per-row rate tables, plus three optional add-ons — because the product is the inbound number, not an office fit-out. This page sets out what is priced and, just as importantly, what is not priced here at all.

What is priced, as published

  • Monthly plans: $10, $15, $39, $79 and $99 per month for 1300 or 1800 numbers, each with its own fixed-line and mobile per-minute rates and, on Cap plans, included minute allowances.
  • Optional add-ons: Call Tracking Numbers ($5/month) to see which ads and campaigns drive calls; IVR Keypress Menu ($35/month) to route callers by keypress; Postcode Prompter ($250/month) to route by the caller's postcode.
  • Word numbers: from $40 per month for a Phoneword, with availability and desirability affecting the specific word — confirmed by the team before connection.

What is not priced here

Stated plainly: there is no per-seat pricing, no handset or hardware pricing, no PBX or system licence — the published product is the inbound number and its plan, not an office phone system. Caller-side charges are also outside this page: on a 1300 the caller pays a local call cost, and on 1800 callers pay nothing in the stated Australian context. Every published figure sits on the pricing page, which always governs.

Reading the plan rows for an office

Match the row to how your callers call: three published rows share the $39 fee with different rate tables and allowances, so the fee alone does not identify a plan. Cap-plan allowances apply before per-minute rates, which suits predictable volume. Terms sit in the terms and conditions, and no activation timeframe is published — connection specifics are confirmed with the team during the application.

Related reading: office phone numbers providers, 1300 number costs, or the office phone numbers pillar.

Office pricing questions

Is pricing different for an office?

No — the published plans and add-ons are the same for every business. The office's choice is the plan row and any add-ons, not a separate office tier.

Does pricing include handsets or a phone system?

No. The published product is the inbound number and its plan; hardware and systems are not priced or sold here.

What do the routing add-ons cost?

The published add-ons are $5 per month (call tracking), $35 per month (IVR keypress menu) and $250 per month (postcode prompter) — each optional and separately priced.

Where is the authoritative price list?

The live pricing page — plan rows, rate tables, inclusions and add-on prices. It governs over any summary, including this one.

Pricing, for the office

See the published pricing for your office's numbers

Compare the plan rows and add-ons on the current pricing page.