New Business Phone Number Australia

A new business in Australia can put a 1300 number, an 1800 number or a Phoneword on its website and signage instead of a personal mobile. Through 1300 Easy Dial, published plans start at $10 per month ex GST and are month-to-month with no lock-in; Phonewords start from $40 per month with availability and desirability affecting the price. You search what is available, compare plans and sign up with the number the service will connect to.

The decisions to make first, and the published facts behind them:

Decision 1: who pays for the call

A 1300 number is a shared-cost number — callers pay a local call rate, the business pays the per-minute rate. An 1800 number is free for customers to call in the stated Australian 1800-number context, with the business paying the call charges. Both product families publish the same plan fees; the difference sits with the caller.

Decision 2: plain number or word

A Phoneword uses a 13, 1300 or 1800 number to spell a word on the keypad, so the published contact point is the brand itself. Pricing starts from $40 per month and is affected by the availability and desirability of the word — the exact number and price are confirmed before you connect. Check candidate words on Find a Number; a search result is not a reservation.

Decision 3: which plan size

Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month. The $10 Prepaid and $15 Light plans include $5 call credit; the Cap plans carry larger included minutes (Cap39 includes 250 Fixed Line plus 100 Mobile minutes) and the monthly fee is the only charge until the included value is used. All pricing is ex GST; the pricing page holds the current tables.

What signing up involves

The published flow asks for the number the service will connect to — the phone that will receive the calls. Nothing on this site publishes an activation timeframe, so none can be quoted here; if the number must be live for a launch, confirm timing with the team on 1300 327 934.

New business phone number questions

How much should a new business budget?

Published 1300 and 1800 plans start at $10 per month, ex GST. A Phoneword starts from $40 per month with different terms. Call rates are on the pricing page — read them rather than estimating.

Can a new business use a 1300 number with no fixed premises?

The sign-up flow asks for the number the service will connect to — the phone that receives the calls. This page does not establish premises, hardware or coverage requirements beyond that published step.

Is the plan locked in?

Standard 1300 and 1800 plans are month-to-month with no lock-in. Phonewords are premium numbers with different terms, which the pricing page sets out.

How soon can the number take calls?

No activation timeframe is published on this site, so none can be quoted here. Confirm timing with the team when you sign up.

Where is the rest of this topic covered?

The New Phone Number For Business pillar owns the topic. For the published figures see New Business Phone Number Cost, and for the online route see New Business Phone Number Online.