My Other Phone Number, Without Another SIM

A second number for the same person does not need a second handset or SIM. How an inbound number gives you a work identity on the phone you already carry.

Business professional taking a phone call at a desk

"My other phone number" usually means one of two things: a second number so business and personal calls stop sharing a line, or the number you wish people called instead of the one they do. Both are published problems with the same published answer — an inbound 1300, 1800 or Phoneword number that rings on the phone you already carry, no second SIM required.

How a second number lands on one handset

The signup flow asks for the number the service will connect to — the answering point. Your existing mobile can be that point. Callers then dial the inbound number, which is the identity you publish for business, while the calls physically arrive on the handset you already use. Nothing about your personal number changes, and nothing new is installed; the separation lives in what you publish, not in the device.

What the second number solves

  • Publishing control: the business number goes on the website, ads and quotes; the personal number stops being public collateral.
  • Caller-cost choice: the caller's cost follows the published number — shared cost on 1300, or caller-free in the stated Australian 1800-number context — not your personal plan.
  • A durable identity: if the handset or personal plan changes, the published number survives, because it was never attached to the handset.

Where the honest limits sit

This is not a second SIM, not a virtual mobile service and not an SMS number — the published product set here is inbound voice numbers. It also does not filter calls by importance: both identities ring the same phone, and keeping business hours or screening is the human arrangement around the answering point, not a published feature. If what you actually want is a second personal line, that is a different product this site does not establish.

Related reading: a business number on your existing phone, getting a new phone number, or the 1300 numbers overview.

Choosing the identity for your other number

The second identity is worth choosing as deliberately as the first. A plain tail suits an operational identity — the number on invoices that needs to be correct, not memorable. A word suits the published-facing identity — the one on the ute, the ad, the letterbox drop. Caller cost completes the decision: shared cost on 1300 for a contact point customers ring when they have decided to, caller-free in the Australian 1800 context when the business wants to carry the cost itself. Both identities can run side by side on the same answering point.

Other phone number questions

Is this a second phone number on my SIM?

No. It is an inbound number that connects to your existing number as its answering point. Your SIM and personal number are untouched.

Can I give out the business number for texting?

SMS capability is not part of the published product set. The inbound numbers here are voice contact points; texting behaviour is not established on this page.

What stops personal callers using the business number?

The numbers are separate identities, but both ring the same phone — separating who you give each number to is the practical method, and it works because the business number is the one you publish.

Does my other number cost much?

Published 1300 and 1800 plans start at $10 per month; a Phoneword adds a word premium from $40 per month. The current plan and rate tables are on the pricing page.

Two identities

Keep the numbers in their lanes

Search available 1300 and 1800 Phonewords, or talk to the team about your setup.