Local Business Numbers

What local means for a business number here — no geographic landline numbers are sold; 1300, 1800 and Phoneword options from $10 a month through one number.

Person using a smartphone beside a laptop

"Local business number" can mean two different things, and only one of them is sold here. A geographic landline number — the (02), (03), (07), (08) numbers tied to a suburb or region — is not part of 1300 Easy Dial's published products. What is published are inbound numbers that serve local and non-local customers through one contact point: 1300 numbers, 1800 numbers and Phonewords, on plans from $10 per month. For a business whose customers are mostly nearby, that is the published option — a single number that works the same way wherever a caller dials from within its call-cost arrangement.

What "local" resolves to here

  • A number local customers can call: a 1300 number is presented as a shared-cost business number; an 1800 number as free for callers in the stated Australian 1800-number context, with the business paying the call charges.
  • A word with local pull: a Phoneword spelling your trade — the format built for recall among the customers who see your signage or hear your ads.
  • An answering point that is already local: the signup flow asks for the number the service will connect to, which can be the phone your local business already answers.

What is not published: geographic number ranges, area-code selection, suburb-level targeting, or any claim that a number establishes local presence. A 1300 number does not tell a caller what street you are on — it tells them how the call is charged. If the goal is a recognisably local area code, this site is not the supplier for that number.

The closest published tool: routing by postcode

One listed add-on touches geography directly: the Postcode Prompter ($250 per month), described as routing callers by the postcode they dial in from. It is an optional service at a published price — not a plan inclusion, and not a substitute for a geographic number. Alongside it, an IVR Keypress Menu ($35 per month) routes callers by keypress and Call Tracking Numbers ($5 per month) show which ads and campaigns drive calls. Current details sit on the pricing page.

Choosing for a local customer base

Caller cost first: shared-cost 1300, or caller-free 1800 if removing friction for nearby customers matters more than the charges you carry. Memorability second: if the business lives on word of mouth and vehicle signage, a Phoneword that spells the trade is worth searching — availability is not guaranteed, and desirable words cost more. Then the plan: published tiers of $10, $15, $39, $79 and $99 per month, each with a call-rate table (landline-originated and mobile-originated rates differ) on the pricing page. Prices are in Australian dollars and include GST.

Local number questions

Can I get a landline number with my local area code here?

No. Geographic landline numbers are not part of the published products. The published range is 1300 numbers, 1800 numbers and Phonewords — inbound numbers without a selectable area code.

Does a 1300 number make my business look local?

A 1300 number signals call-cost treatment, not location. Nothing in the published material claims a local-presence effect, so a decision should rest on caller cost, memorability and plan value.

Can calls be handled differently by where callers are?

One published add-on speaks to geography: the Postcode Prompter ($250 per month), which routes callers by the postcode they dial in from. It is optional and separately priced, and nothing beyond its published purpose is claimed.

What does a number for local customers cost?

Published 1300 and 1800 plans run from $10 to $99 per month with per-plan call-rate tables on the pricing page. Phoneword pricing starts from $40 per month. Prices include GST.

Related reading: the custom local phone number guide and setting up your business phone.

Local customers

One number for the customers nearby

Search available 1300 and 1800 Phonewords, or talk the local-market angle through with the team.