Get a Virtual Number
What you actually get when you get a virtual number here — the deliverables on the published record — and the deliverables (SMS, apps, mobile lines) that are.
Getting a "virtual number" here means getting an inbound business number that is not tied to premises or a handset — and knowing exactly what arrives with it. The deliverables list is short and published: a state-neutral 1300 or 1800 number (or a word on either), a plan row, a recorded answer point, and an optional add-on shelf. What does not arrive — SMS, apps, mobile lines — is stated just as plainly, because that is where most virtual-number disappointment comes from.
What arrives
- The number: state-neutral, no area code — one published contact point for every channel. Word form available from $40 per month, searchable on Find a Number.
- The plan: published rows at $10, $15, $39, $79 and $99 per month with per-row call rates and Cap-plan allowances — tables on the pricing page.
- The answer point: the signup flow records the number the service will connect to; calls arrive there.
- The add-on shelf: Call Tracking Numbers ($5/month), IVR Keypress Menu ($35/month) and Postcode Prompter ($250/month) at their published purposes.
What does not arrive
Stated plainly: no SMS capability, no app or dashboard beyond what the record publishes, no virtual-mobile or mobile product, no temporary numbers, and no feature set beyond the plan rows and the three add-ons. If any of those is the requirement, this site does not establish it.
The getting path
Search or arrange the number, choose the plan row, apply with your answer point — the team confirms the exact number and price before connection. No activation timeframe is published; terms sit in the terms and conditions. The virtual numbers for business pillar frames the category.
Related reading: get a virtual number, virtual office phone numbers, or the 1300 numbers pillar.
Deliverables questions
What do I receive when I get one?
A state-neutral inbound number, a plan row, a recorded answer point — plus the add-on shelf if you want it.
Does it come with an app?
No app is published as part of the product. The record covers the number, the plan and the answer point.
Can it send SMS?
SMS is not a published capability on this record, so this page does not establish it.
Is there a contract?
Service obligations sit in the terms and conditions — the governing document for whatever the signup starts.
Deliverables, itemised
Getting a virtual number — what arrives, what does not
The deliverables list, published.