Get an Australian Phone Number
Getting an Australian business number — type, availability, plan, connection point. The published path on 1300, 1800 and Phoneword numbers, without promises.
Getting an Australian phone number for a business runs through four published steps: choose the type, find an available number, pick a plan, and connect it to your answering point. The types are the published set — 1300 numbers, 1800 numbers, 13 and Phonewords — with plans from $10 per month. Two things the path does not include, stated up front: availability of a specific number is never promised in advance, and no activation timeframe is published.
Step 1: choose the type by caller arrangement
The type decides what callers pay: 1300 shares the cost (caller pays a local call rate, business the remainder), 1800 is free for callers in the stated Australian 1800-number context, and 13 is the six-digit format the FAQ describes as typical for larger national companies. A Phoneword adds a word to any base, from $40 per month. The Australian number formats page compares them.
Step 2: search availability honestly
The Find a Number search lists available 1300 and 1800 Phonewords — enter the word or the last six digits, without the prefix. Results are a snapshot of the current listing, not a reservation; the team confirms the exact number and any word-specific price before connection. Standard digits are discussed with the team directly.
Steps 3 and 4: plan, then connection point
Published 1300 and 1800 plans sit at $10, $15, $39, $79 and $99 per month, each with its own call-rate table on the pricing page — fixed line and mobile rates differ per plan, and Cap plans list included minute allowances. Signup then asks for the number the service will connect to, so have the answering point ready. Service terms are governed by the terms and conditions.
What the path does not promise
- A specific number: settled only at the team's confirmation before connection.
- A setup date: no activation timeframe is published on the current pages — ask the team when timing matters.
- Transfers: moving an existing number is not covered by the published pages; raise it with the team directly.
Related reading: getting a phone number for business, getting a 1300 number in Australia, or buying an Australian phone number online.
Getting an Australian number: questions
How do I get an Australian business number?
Choose the type (1300, 1800, 13 or a Phoneword), search availability, pick a published plan from $10 per month, and sign up with your answering point ready.
Can I get a number with an Australian area code?
No — geographic area-code numbers are not published products here. The published formats are 13, 1300, 1800 and their word variants.
How long does it take to get the number?
No activation timeframe is published on the current pages. Confirm current timing with the team if your launch depends on it.
Can I transfer my existing number instead?
The published pages cover buying new numbers and do not describe transfers. Discuss any existing number with the team directly before deciding.
The getting path
Get the Australian number your business needs
Search available numbers, or compare the published plans before choosing.