How to Get an 1800 Phone Number

Getting an 1800 phone number takes four steps on this site: find an available number, choose between digits and a word, pick a plan from the published ladder, and connect the answering point. An 1800 number is free for customers to call in the stated Australian 1800-number context with the business paying call charges, so the plan choice deserves the same care as the number choice.

Step 1: find what is available

The Find a Number search lists available 1800 numbers, including word numbers. Search a word — up to six letters fit the 1800 base — or the last six digits of a number; the published hint says the prefix is not needed. Results are a snapshot of the current listing, so keep a candidate or two in reserve.

Step 2: decide digits or word

A plain digit tail carries no word premium; a word makes the number sayable and is priced from $40 per month, with availability and desirability affecting the price of a specific word. This choice is about how the number will be used: published in contact fields, digits are fine; spoken in ads, the word carries further. Nothing in the flow forces either choice.

Step 3: choose the plan

Published 1800 plans run $10, $15, $39, $79 and $99 per month, each with its own call-rate table. Because callers pay nothing, the business's bill scales with call volume, which makes the rate table — not just the monthly fee — the deciding row. Read the current tables on the pricing page rather than assuming the cheapest tier wins.

Step 4: connect the answering point

Signup asks for the number the service will connect to — where the calls actually land. That can be the office line or another number the business arranges. Confirm the specific number and its price with the team as part of this step, since the listing may have moved since your search. Once connected, the published number is the one that goes on the website, ads and signage.

Related reading: getting an 1800 number for business, reserving an 1800 number, or the buy an 1800 phone number overview.

What getting an 1800 number commits you to

By the end of step 4 you have chosen a number, a plan and an answering point, which is the full published commitment — the terms and conditions govern billing, suspension and cancellation from there. Nothing in the flow locks the answering arrangement: the connection can be revisited as the business changes, and additional numbers are created the same way when a distinct job appears. What the flow does not include is a promise of outcomes; the number organises contact, and no page here attaches calls or sales to it.

Getting an 1800 number: questions

How long does it take to get an 1800 number?

No activation timeframe is published on this page. The steps above are the published flow; the team can confirm current timing when you confirm your number.

What do I need before starting?

A sense of the word or digits you want, an idea of expected call volume for the plan choice, and the answering point the number will connect to. The search and the pricing page cover the rest.

Is the 1800 number free for my callers on mobile?

The published wording is that callers can call free in the stated Australian 1800-number context. Device-specific qualification is not established on this page.

Can I run several 1800 numbers?

The published flow creates each number separately, each on a plan. Businesses usually add numbers when a distinct job appears — a campaign to measure, a second support line — rather than all at once.