Get an 1800 Number for Your Business
What a business gets from an 1800 number — free calls for customers, published plans from $10, and a single contact point. The getting path, step by step.
To get an 1800 number for a business is to buy one arrangement in particular: customers call free in the stated Australian 1800-number context, and the business pays the call charges. For service and support lines, that arrangement is the point — the customer never hesitates over call cost. Here is what a business actually gets, and the published path to getting it.
What the business gets
- The free-call signal: the 1800 prefix tells customers the call costs them nothing — the published reason it suits customer service and support lines.
- One published contact point: a single number across ads, site and signage, carried by a plan from $10 per month.
- A documented cost structure: per-plan rate tables on the pricing page, with Cap plans publishing their included minute allowances openly.
- An optional word: an 1800 Phoneword spells a brand or category word within six letters, from $40 per month.
The getting path
First, search availability: the Find a Number search lists available 1300 and 1800 Phonewords — enter the word or last six digits without the prefix. Results are the current listing, not a reservation; the team confirms the exact number and any word-specific price before connection. Second, choose the plan: published 1800 plans sit at $10, $15, $39, $79 and $99 per month, each with its own rate table — mobile rates run above fixed line rates on every plan, so match the allowance to the device mix you expect. Third, sign up: the flow asks for the number the service will connect to, so have the answering point ready. The buy an 1800 phone number overview carries the buying detail.
Two confirmations to plan for
Availability is settled at the team's confirmation, not by the search — treat the result as a snapshot. And no activation timeframe is published on the current pages, so confirm current timing with the team if the launch date matters. Service terms are governed by the terms and conditions.
Related reading: getting a 1800 number for business, 1800 numbers for small business, or the 1800 numbers overview.
Getting an 1800 number: questions
Why should a business choose 1800 over 1300?
By the caller arrangement: 1800 is free for callers in the Australian context, shifting the whole call cost to the business; 1300 shares it. Service lines where caller friction matters suit 1800.
How much does a business 1800 number cost?
Plans start at $10 per month plus per-plan call rates; word numbers start from $40 per month. The full ladder is on the pricing page.
Can I get a word on my business 1800 number?
Yes — an 1800 Phoneword spells a word within six letters, subject to availability and desirability affecting the price. Search the word first.
What do I need before signing up?
A shortlist of words or digits, the plan choice from the pricing page, and the answering point the service will connect to. Availability is confirmed with the team at connection.
1800 for business
Get the 1800 number your service line needs
Search available 1800 Phonewords, or compare plans and rates first.