Get a 1800 Number for Business
The business buyer's checklist for getting an 1800 number — the caller arrangement, the plan row, the word decision, and the answer point to record.
Getting an 1800 number for a business is four decisions made in the right order, each with published facts behind it. The arrangement is fixed by the range — callers pay nothing in the stated Australian 1800-number context, and the business carries the call charges — so the decisions below are the ones you actually control.
Decision 1 — the plan row
Published 1800 rows run $10, $15, $39, $79 and $99 per month, each with its own fixed-line and mobile rate table and, on Cap plans, included minute allowances (for example, 750 fixed line minutes plus 300 mobile minutes on Cap79). Because the business carries every call, the row matters more here than on shared-cost ranges — compare them on the pricing page.
Decision 2 — the number itself
A word number (up to six letters after the prefix, from $40 per month with availability and desirability affecting the word) is searchable on Find a Number; a standard numeric number is arranged with the team. Either way, a search or shortlist is a snapshot — the team confirms the exact number and price before connection.
Decision 3 — the answer point
The signup flow asks for the number the service will connect to. For a business buyer this is the operational heart of the purchase: it is where every call lands. Settle it before applying.
Decision 4 — the extras, or none
The three listed add-ons are optional: Call Tracking Numbers ($5/month), IVR Keypress Menu ($35/month) and Postcode Prompter ($250/month). None is required, and nothing beyond the plan rows and these add-ons is published as included. Terms sit in the terms and conditions, and no activation timeframe is published anywhere — connection specifics are confirmed with the team during the application.
Related reading: getting an 1800 number, 1800 number for business, or the buy an 1800 phone number pillar.
Buyer questions
What should a business settle first?
The plan row — because the business carries every call on 1800, the rate table matters more than on shared-cost ranges. Then the number, the answer point, and the extras-or-none decision.
What will the business pay monthly?
The plan fee (from $10) plus per-minute charges from the plan's rate table, with Cap allowances applying first — and word pricing from $40 per month if the number spells a word.
Can the number spell the business name?
Where mapping and availability allow — six letters fit after the 1800 prefix. Search candidates on Find a Number; the team confirms the exact number and price.
How fast can the business be taking calls?
No activation timeframe is published. Connection specifics are confirmed with the team as part of the application.
The buyer's checklist
Get an 1800 number your business can rely on
Work the checklist, or search available numbers first.