Fixed Line Telephone Number Rates, Explained

What "fixed line" means in the published rate tables, how it differs from mobile rates, and why your callers' device mix should drive the plan you choose.

Person comparing information on a smartphone

A fixed line telephone number, in the rate tables published here, is about where the call comes from: the published plans price calls to fixed lines separately from calls to mobiles. This site publishes inbound business numbers — 1300, 1800 and Phonewords — rather than landline lines themselves, so the useful version of this query is the rate distinction and what it means for the plan you pick.

What "fixed line" means in the published tables

Every published 1300 and 1800 plan carries two per-minute rates: one for calls from fixed lines, one from mobiles. On the 1300 plans, fixed line rates run from 5c to 15c per minute and mobile rates from 16c to 35c depending on the plan; the 1800 tables follow the same shape. Rates are per minute, calculated on a per-second basis, with full tables on the pricing page. On Cap plans the monthly fee is the only charge until the included value is used — then the per-minute rates apply.

Why the split matters to your plan choice

The same monthly fee buys different things depending on who calls you. The published Cap39 trio shows the design intent: Cap39 balances 250 fixed line plus 100 mobile minutes, Fixed Cap39 lists 500 fixed line minutes, and Mobile Cap39 lists 250 mobile minutes — at slightly different rate tables. A business whose callers mostly ring from office landlines is buying a different plan from one whose customers call from mobiles. Match the allowance to the device mix you expect, not to the fee alone.

The boundary on the number itself

"Fixed line" in the tables describes the caller's device context, not a line this site rents out. The published products are inbound business numbers that connect to the answering point nominated at signup — the pages make no claims about the phone system on your side. If your setup is unusual, confirm the details with the team before signing up; service terms are governed by the terms and conditions.

Related reading: 1300 numbers cost, 1800 numbers — cost to call, or the 1300 numbers overview.

Fixed line number questions

Do I need a fixed line to have a 1300 number?

The published signup flow asks for the number the service will connect to — the answering point is yours to nominate. The pages make no fixed-line requirement claim either way; confirm specifics with the team.

Why are mobile rates higher than fixed line rates?

The published tables simply price them differently on every plan — mobile rates are consistently the higher of the two. If most of your callers use mobiles, favour plans with mobile allowances.

Which plan suits fixed line heavy callers?

The Fixed Cap39 plans list 500 fixed line minutes at a 15c per minute rate beyond the allowance, per the published tables. Compare all plan rows on the pricing page against your expected volume.

Is a fixed line number the same as a landline?

No. This site publishes inbound business numbers, not geographic landline services — the fixed line distinction appears in the call-rate tables, describing where calls originate.

Fixed line vs mobile

Pick the plan that matches your callers

Compare the published fixed line and mobile rates before choosing a plan.