Custom Local Phone Number for Business
Custom number choices for business: 1300, 1800 and Phoneword formats, published plans from $10 per month, and the geographic-number limit stated.
A custom "local" number for your business, as offered here, means a customised national inbound number — not a geographic area-code line. The formats you can customise are 1300, 1800 and Phonewords. Geographic numbers tied to a state or region prefix are not part of the offering, and this page states that plainly rather than blurring it.
What "custom" means here
Customisation is the choice of digits or word, subject to availability. For a word, Find a Number searches available 1300/1800 Phonewords, and the exact number and price are confirmed before connection. For standard digit numbers, the team confirms what is on hand via the contact page. Availability is never promised in advance for a specific combination.
The formats a business can choose
- 1300 number: a shared-cost business number. Callers on fixed lines pay a local call rate in the Australian 1300-number context; mobile costs vary and are not qualified with a figure here.
- 1800 number: free for callers to dial in the Australian 1800-number context; the business pays the call charges.
- Phoneword: a 13, 1300 or 1800 number that spells a word on the keypad, from $40 per month with desirability and availability affecting the price.
What it costs
Published 1300 and 1800 plans sit at $10, $15, $39, $79 and $99 per month, each with its own call-rate table on the pricing page. Standard plans are month-to-month with no lock-in; premium word numbers carry separate published terms. All pricing is ex GST.
The local-number limit, stated plainly
Two things people mean by "local number" come apart here. The first is a geographic number — an area-code landline that signals a physical location. That is not offered; the formats are national inbound numbers. The second is the local-call-rate property: callers on fixed lines pay a local call rate to dial a 1300 number regardless of where the business answers. That property is real, but it is a caller-cost fact, not a geographic presence. If a physical-area-code number is what you need, this record does not establish one.
Related reading: custom local phone number cost, the custom number guide, or custom number benefits.
Custom local number questions
Can I get a custom number with my local area code?
No. The customisable formats are national inbound — 1300, 1800 and Phonewords. Geographic area-code numbers are not offered on this record.
What makes the number custom?
The digits or word you choose, subject to availability. Word choices are searched on Find a Number, and the exact number and price are confirmed before connection.
Do callers still pay a local call rate?
From fixed lines, yes, in the Australian 1300-number context. That is the caller-cost side of the 1300 format — it does not make the number geographic, and mobile costs vary by provider.
How much does a custom number cost?
Standard 1300/1800 plans start at $10 per month. A Phoneword starts from $40 per month, with availability and desirability affecting the price of the specific word. Full tables are on the pricing page, ex GST.
How do I check whether my preferred number is available?
Search the word on Find a Number, or ask the team through the contact page. A search result is a snapshot, not a reservation.
Custom, within the published formats
Choose a number that fits your business
Compare the customisable formats, or search the word or digits you want.