Create Your Own Business Phone Number
Creating your own phone number means choosing the digits or word. See what you can pick on 1300 Easy Dial, what availability allows and what it costs.
Creating your own phone number, in the sense this site supports, means choosing the number your business publishes rather than accepting whatever line you were given. What you can actually choose here is the number itself — a 1300 number, an 1800 number or a Phoneword that spells a word — selected from what is available, on plans starting at $10 per month.
What you cannot do is conjure any string of digits: availability governs. Here is how the choice works in practice.
What you can choose
- The number type: a shared-cost 1300 number, an 1800 number that is free for customers to call in the stated Australian 1800-number context, or a 13, 1300 or 1800 number spelled as a word.
- The digits or word: search available 1300/1800 Phonewords by the last six digits or by word. The listing shows what is currently available — a specific number is not guaranteed until it is confirmed.
- The word behind the number: a Phoneword maps keypad letters to digits — 2 is ABC, 3 is DEF, 4 is GHI, 5 is JKL, 6 is MNO, 7 is PQRS, 8 is TUV and 9 is WXYZ. A 1300 or 1800 Phoneword carries up to six letters; a 13 Phoneword carries up to four.
- The plan: published 1300 and 1800 plans run from $10 per month; Phoneword pricing starts from $40 per month, with availability and desirability affecting the price.
What availability and price decide
Not every word or digit pattern exists as an available number, and desirable words cost more — the published pricing describes Phonewords as priced on the desirability and availability of the word. So treat the search tool as the source of truth: it shows the current listing, and the pricing page holds the current plan fees and call rates.
For example, 1300 327 934 spells 1300 EASY DIAL. Whether the word you want exists on an available number is exactly what the search tells you — and if it does not, a nearby variation often does.
The steps to create your number
One: decide the caller arrangement — shared cost on a 1300 or caller-free on an 1800 in the Australian context. Two: search the available numbers and shortlist. Three: compare plans on the pricing page. Four: complete sign-up; the flow asks for the number the service will connect to, so have your answering point ready. Service terms are published on the terms and conditions page.
The create a business number guide walks through the same decision from the planning side, and the team can be called on 1300 327 934 during standard business hours (AEST).
Creating a phone number: questions
Can I make up any number I like?
No. You choose from the numbers that are available — the Find a Number search lists available 1300/1800 Phonewords by word or last six digits. A specific number is not guaranteed until confirmed.
How many letters can a Phoneword have?
On a 1300 or 1800 base, up to six letters; on a 13 base, up to four. The keypad mapping is 2 ABC, 3 DEF, 4 GHI, 5 JKL, 6 MNO, 7 PQRS, 8 TUV, 9 WXYZ.
What does creating a custom number cost?
Published 1300 and 1800 plans start at $10 per month. Phonewords start from $40 per month, priced on the desirability and availability of the word, so a sought-after word costs more than a plain one.
Do callers pay anything to dial my new number?
On a 1300 number, callers pay a local call cost and the business pays the remainder. On an 1800 number, callers call free in the stated Australian 1800-number context and the business pays the call charges.
Create a number
Choose the number your business publishes
Search available 1300 and 1800 Phonewords, or compare the published plans before you decide.