Create a Custom Phone Number
Creating a custom phone number means choosing the word the digits spell. The published path — keypad mapping, search, pricing from $40 per month.
Creating a custom phone number is done with letters, not an order form: you choose a word, the word maps to digits on the keypad, and the result is a Phoneword — a 13, 1300 or 1800 number that spells that word. This page walks the creation path on the published record, from word choice to the confirmed number.
Step 1: pick the word and read its digits
The published keypad mapping is 2 ABC, 3 DEF, 4 GHI, 5 JKL, 6 MNO, 7 PQRS, 8 TUV and 9 WXYZ. Read your word letter by letter: a florist's FLOWER becomes 356937, a bakery's BAKERY becomes 225379. Keep the length in mind — up to 4 letters on a 13 base and up to 6 letters on 1300 and 1800 bases, per the published format table.
Step 2: search the word
Take the word (or its digits) to the Find a Number search, which lists available 1300 and 1800 Phonewords. The published hint is to search the word or the last six digits without the prefix. Results show what is currently listed as available — not a reservation, and not a promise that a specific word is available or at what price.
Step 3: price and confirm
Phoneword pricing starts from $40 per month, with availability and desirability affecting the price of a specific word — a memorable category word is priced differently from an ordinary digit string, and the published pages do not quote per-word amounts in advance. The team confirms the exact number and price before connection. Standard digit numbers, for comparison, ride on 1300 and 1800 plans from $10 per month.
Step 4: sign up with your answering point
Signup asks for the number the service will connect to. That answering point — your phone, system or line — is nominated by you; the published pages make no device claims beyond that step. Service terms are governed by the terms and conditions, and the create a business number overview covers the wider creation decision.
Related reading: creating a business phone number, creating a phone number for business, or choosing a phone number online.
Creating a custom number: questions
Can I design any word I like?
Any word that fits the keypad and the format limits — 4 letters on 13, 6 on 1300 or 1800 — and is listed as available. The search shows current listings; the team confirms before connection.
What does a custom number cost?
Phonewords start from $40 per month, with availability and desirability affecting the price of the specific word. Standard digit plans start at $10 per month.
How do I know my word is available?
Search it on Find a Number by word or last six digits. Results reflect the current listing, and the team confirms the exact number and price before connection.
Can I create a number with numbers and letters mixed?
The published format is a word on the digits after the prefix. Mixed alphanumeric strings beyond that are not part of the published format table — keep to the 4- or 6-letter word limits.
Custom, made real
Create the number that spells your business
Search available Phonewords by word or digits, or read how the format works first.