Corporate Phone Systems and Inbound Numbers

A corporate phone system is usually read as handsets, switchboards and integration software. That is not what 1300 Easy Dial publishes. The published offering is the inbound side: national 1300 numbers, 1800 numbers and Phonewords, plus three add-on services that structure how incoming calls are handled. This page sets out exactly that — and states plainly what is not established.

The published inbound options

1300 number: a shared-cost business number. Callers pay a local call rate, the business pays per-minute charges, and public plans start at $10 per month.
1800 number: free for customers to call in the stated Australian 1800-number context, with the business paying call charges.
Phoneword: a 13, 1300 or 1800 number that spells a word on the telephone keypad, priced from $40 per month with availability and desirability affecting the figure.

For how these categories compare, see business number options.

Published add-ons for call handling

Three add-ons are listed on the pricing page, described by their published purpose:

IVR Keypress Menu ($35 per month): an auto-attendant menu that routes callers by keypress.
Postcode Prompter ($250 per month): routes callers by the postcode they dial in from.
Call Tracking Numbers ($5 per month): shows which ads and campaigns drive calls.

Add-ons can be selected during sign-up or changed later from the online console.

What this page does not establish

No PBX hardware, desk handsets, CRM integrations or internal extensions are published here, and this page does not establish them. If your corporate requirement includes those components, contact the team and confirm what applies to your setup before committing. The honest position for a buyer comparing "corporate phone systems" is that this is an inbound numbering service with published call-handling add-ons, not a verified end-to-end telephony stack.

Suits, limits and costs

The inbound model suits an organisation that wants one published national number, with a keypress menu or postcode routing determining where a caller lands. Costs start on the plan floor — 1300 and 1800 published plans are $10, $15, $39, $79 and $99 per month, all ex GST — with add-ons priced as listed above. Current fees and call rates are on the pricing page, and the terms and conditions govern the service.

Related reading: business telephone systems, corporate phone lines, or new business phone setup.

Corporate phone system questions

Does 1300 Easy Dial supply handsets or PBX hardware?

No handset or PBX hardware offering is published on this site. The published products are 1300 numbers, 1800 numbers, Phonewords and the three add-on services. Confirm anything beyond that with the team before you commit.

Can callers be routed to different departments?

The published mechanism is the IVR Keypress Menu at $35 per month: an auto-attendant that routes callers by keypress. The Postcode Prompter at $250 per month routes callers by the postcode they dial in from.

Can calls from different campaigns be distinguished?

Call Tracking Numbers at $5 per month are the published add-on for seeing which ads and campaigns drive calls.

What does the corporate setup cost?

Plans start at $10 per month ex GST, with published tiers at $15, $39, $79 and $99. Add-ons are $5, $35 or $250 per month. Phonewords start from $40 per month. Check the pricing page for the current detail.