Buy Australian Phone Number Features
The published feature record for an Australian business number here: plan inclusions on the pricing page and three add-ons at $5, $35 and $250 per month.
What features come with an Australian business number from 1300 Easy Dial? The honest answer is the published record: plan inclusions stated on the pricing page and three add-on services with published purposes and prices. Feature lists longer than that — call recording, voicemail-to-email, analytics dashboards and similar line items often seen in old advertising — are not published on this site, and this page does not resurrect them as if they were current inclusions.
The published feature record:
- Plan inclusions: Cap39 includes 250 Fixed Line mins plus 100 Mobile mins per month; Cap79 includes 750 plus 300; High Volume includes $99 call credit; Prepaid and Light include $5 call credit.
- Billing behaviour: with Cap plans, the monthly fee is the only charge until the included value is used, then per-minute rates apply, billed per second.
- Add-ons: Call Tracking Numbers ($5/month) — see which ads and campaigns drive your calls; IVR Keypress Menu ($35/month) — an auto-attendant menu that routes callers by keypress; Postcode Prompter ($250/month) — route callers by the postcode they dial in from.
- Choice of number type: 1300, 1800 and Phoneword numbers, each with a different caller-cost profile.
How the add-ons extend the base service
The three add-ons are the clearest published feature statement, because each is described by its purpose alongside its price. Call Tracking Numbers attribute calls to the ads and campaigns that generated them. The IVR Keypress Menu gives callers a menu and routes them by keypress. The Postcode Prompter routes callers based on the postcode they dial in from. Each is added to a plan rather than bundled by default, so the feature set is something you assemble: a plan tier for the call volume, plus the add-ons your operation needs.
What to verify before relying on a capability
If a specific capability matters to your decision — a particular routing behaviour, notification, or integration — the reliable path is to ask rather than assume. The contacts are 1300 327 934 and info@1300easydial.com.au. This page does not claim features beyond the published record above, and the fact that a feature appears in an old advertisement is not evidence that it is included now. The FAQ page and buy an Australian phone number overview cover the product basics.
What this page does not establish
Several capabilities are deliberately absent: this page does not claim call recording, caller-ID capture, voicemail-to-email, online reporting, SMS or email notifications, or recorded announcements, because their inclusion and plan scope are not published in the current record. It also does not claim device or coverage behaviour, because the published connection detail is only that sign-up asks for the number the service will connect to. Where the pricing page is silent, this page is silent too — that is the difference between a feature list and a published one.
Related reading: 1300 phone number features, Australian phone number benefits, or the pricing page for the full inclusions.
Feature questions
What features are included with a plan?
The published inclusions are on the pricing page: included minutes or call credit per tier — for example, 250 Fixed Line mins plus 100 Mobile mins on Cap39 — and per-minute, per-second billing once the included value is used.
Is call recording included?
Call recording is not part of the published feature record on this site, so this page does not claim it. If you need it, ask the team on 1300 327 934 whether it is available for the plan you are considering.
Can callers choose a department from a menu?
The published way to do that is the IVR Keypress Menu add-on at $35 per month, described as an auto-attendant menu that routes callers by keypress. It is an add-on, not a default plan inclusion.
Is there a feature for routing by location?
Yes, as a published add-on: the Postcode Prompter at $250 per month routes callers by the postcode they dial in from. Call Tracking Numbers at $5 per month is the separate add-on for attributing calls to campaigns.
Do all plans have the same inclusions?
No. Inclusions differ by tier — Prepaid and Light carry $5 call credit, Cap39 carries 250 plus 100 minutes, Cap79 carries 750 plus 300, and High Volume carries $99 call credit. The tier tables on the pricing page are the source for each figure.
Published features
Check what is actually included
Read the plan inclusions and add-on table on the pricing page, or ask the team directly about a capability you need.