1300 Phone Number Features

The features 1300 Easy Dial publishes for a 1300 phone number are: one shared-cost contact number that callers dial and your business answers at the point you connect it to; the included minutes or call credit attached to the published plans; and three listed add-ons — Call Tracking Numbers, IVR Keypress Menu and Postcode Prompter. Feature claims beyond that are not made on this page, and the sections below say so plainly.

The core feature: one published number

A 1300 number gives your business a single published contact number that is not tied to a specific advertised handset. Callers pay a local call rate and the business pays the per-minute rate. When you sign up, the flow asks for the number the service will connect to — that is your answer point. The site does not publish broader routing or device coverage detail beyond that, so treat the answer point as the published mechanism.

What the plans include

The published 1300 plans are $10, $15, $39, $79 and $99 per month, ex GST, and the plan is where the included value sits:

Cap39 ($39 per month): 250 fixed line minutes plus 100 mobile minutes, then 10c per minute to fixed lines and 30c per minute to mobiles, billed per second.
Cap79 ($79 per month): 750 fixed line minutes plus 300 mobile minutes.
High Volume ($99 per month): $99 call credit.
Prepaid ($10) and Light ($15): $5 call credit; the Prepaid plan is prepaid only.

With Cap plans the monthly fee is the only charge until the included value is used, then per-minute rates apply. The current tables are on the pricing page.

Published add-ons

Three add-ons are listed with published prices and purposes:

Call Tracking Numbers — $5 per month: shows which ads and campaigns drive your calls.
IVR Keypress Menu — $35 per month: an auto-attendant menu that routes callers by keypress.
Postcode Prompter — $250 per month: routes callers by the postcode they dial in from.

Add-ons can be added during sign-up or changed later from your online console.

What this page does not establish

Older marketing copy lists features such as call recording, voicemail-to-email, online reporting, caller ID capture, SMS or email notifications and recorded announcements. Inclusion, availability and plan scope for those are not published on this page, so none of them is claimed here. If a specific feature matters to your setup, confirm it with the team or on the pricing page before you commit. For the number category itself, see 1300 phone number; for the product range, see 1300 numbers.

1300 phone number features: questions

What features does a 1300 phone number have?

The published features are the number itself (one shared-cost contact number answered at your connected answer point), the included minutes or call credit on the plan, and the three listed add-ons: Call Tracking Numbers, IVR Keypress Menu and Postcode Prompter.

What does the IVR Keypress Menu do?

It is an auto-attendant menu that routes callers by keypress, listed at $35 per month as an add-on.

What does Call Tracking do?

Call Tracking Numbers are listed at $5 per month and show which ads and campaigns drive your calls.

Does a 1300 number include voicemail or call recording?

That is not established on this page. Inclusion, availability and plan scope for features such as call recording and voicemail-to-email are not published here, so confirm with the team before relying on them.

Where are the full plan and rate details?

On the pricing page, which lists the published plans at $10, $15, $39, $79 and $99 per month with their per-minute rates, billed per second. All pricing is ex GST.