Buy a 1800 Number Simple
Getting an 1800 number is a simple published flow: search availability, pick a plan from $10 per month ex GST, and connect it to your answer point.
Buying an 1800 number comes down to three decisions: which number, which plan, and which line the calls land on. Everything else in the published flow follows from those. This page keeps to what is published — no setup shortcuts are promised, and no activation timeframe is stated — but the flow itself is short, and working through the three decisions in order is what keeps it that way.
Decision 1: Which number?
A standard numeric 1800 is the straightforward choice, and it runs on the published plans. If you want the number to spell a word — the business name or a service word on the keypad — that is a Phoneword, priced on the desirability and availability of the word, starting from $40 per month. Search both at Find a Number. A specific number is never guaranteed to be available, so confirm before you commit the number to anything.
Decision 2: Which plan?
Published 1800 plans run $10, $15, $39, $79 and $99 per month, ex GST, month-to-month with no lock-in on standard plans. The tiers differ in call credit, included value and per-minute rates: callers pay nothing on an 1800 in the Australian 1800-number context, so the business carries the call charges, and expected call volume is what should pick the tier. The pricing page lists the current fees and rates for every plan.
Decision 3: Which answer point?
At sign-up, the flow asks for the number the service will connect to — the line or service that takes your calls. That is the answer point. Provide it and the connection is complete; if your setup is unusual, contact the team before signing up rather than guessing.
What this page does not promise
- Timing: no activation timeframe is published, so none is stated here.
- Availability: the search shows what is available to consider; it does not reserve a number or fix its price.
- Outcomes: an 1800 number removes the caller charge in the Australian context. Any effect on call volume or sales is not established by this page.
Related reading: the number options page compares numeric and Phoneword choices, the setup walkthrough details sign-up, and plan matching helps with decision 2. The buy an 1800 phone number pillar is the parent topic.
Simple 1800 number questions
What is the simplest 1800 number to buy?
A numeric 1800 on a standard plan — search an available number, pick a plan from $10 per month ex GST, and give the answer point at sign-up. There is no word-pricing step because digits are not premium numbers.
How many steps are there?
Three published steps: search, choose a plan, connect the number to your answer point. That is the whole flow described on this page.
Do I need to talk to anyone?
Not for a standard setup — the search, plan comparison and sign-up are published and self-serve. If your answer point is unusual or you want a Phoneword confirmed, the team handles that before connection.
What does the simple path cost?
Published plans start at $10 per month ex GST, month-to-month with no lock-in on standard plans. Call rates depend on the plan and the caller's device; the tables are on the pricing page.
Simple 1800 numbers
Keep it to three decisions
Which number, which plan, which answer point. Published plans start at $10 per month ex GST.