Buy a 1800 Number Easy
Buying an 1800 number is a three-step flow: search for the number, choose a published plan from $10 per month, then connect it to your answer point.
The easy way to buy an 1800 number is to follow the published flow in order: search for the number you want, choose a plan, and connect the number to the line or service that answers your calls. The step that trips people up is skipping the search — a specific number is never guaranteed to be available, so confirming it first is what keeps the rest of the process simple.
Step 1: Search for the number
Use Find a Number to search available 1300/1800 Phonewords. The search shows what is currently available to look at; it does not promise that a particular number or word will be available, or available at a particular price. The exact number and price are confirmed with you before anything is connected.
Step 2: Choose a plan
Published 1800 plans run $10, $15, $39, $79 and $99 per month, ex GST, and standard plans are month-to-month with no lock-in. The plans differ in call credit, included value and per-minute rates, so the right tier depends on how many calls you expect to take. The pricing page lists the current fees and rates for every tier.
Step 3: Connect the number
When you sign up, the flow asks for the number the service will connect to — the answer point that takes your calls. Provide that at sign-up and the number is connected against it. If your phone setup is unusual, contact the team before signing up rather than guessing at the connection details.
What makes the process easy
- One published search: availability for 1300/1800 Phonewords is checked at Find a Number rather than by phone tag.
- Published plans: the tiers and fees are listed publicly, so there is no quote round-trip to learn the entry price.
- Month-to-month standard plans: no lock-in on standard 1300 and 1800 plans.
- A single connection detail: the signup flow needs the answer point — the number your calls land on.
Related reading: the setup walkthrough covers the connection step in more detail, the activation page states plainly what is and is not published about timing, and the number options page compares numeric 1800s with Phonewords. The buy an 1800 phone number pillar ties the topic together.
Easy 1800 number questions
How do I buy an 1800 number?
Search for an available number at Find a Number, choose a published plan, then give the answer point when the signup flow asks for it. That is the whole published flow.
Do I need a new phone line?
The signup flow asks for the number the service will connect to, which is your existing answer point. Claims beyond that — about lines, hardware or devices — are not established on this page; ask the team if your setup is unusual.
Can I pick the exact digits or a word?
You can search for what you want, but a specific number is never guaranteed to be available. Words are Phonewords, priced on the desirability and availability of the word — the exact number and price are confirmed with you before connection.
What does it cost to get started?
Published 1800 plans start at $10 per month ex GST, month-to-month with no lock-in on standard plans. Rates and inclusions for every tier are on the pricing page.
Buy a 1800 number
Three steps, one answer point
Search the available numbers, pick a published plan from $10 per month ex GST, then connect the number at sign-up.