Business Connect Phone Number
How to connect a business phone number: choose 1300, 1800 or a Phoneword, search availability, pick a plan and record the answer point at signup.
Connecting a business phone number through 1300 Easy Dial follows a choose-plan-connect flow: pick the number type, check availability, choose a published plan, and record the answer point the calls should arrive on. Here is each step with the published facts attached — and the limits this page does not cross.
The connect facts, in one place:
- Number types: 1300 (shared cost), 1800 (free for callers in the Australian 1800 context) and Phonewords (a word spelled on the keypad).
- Plans: 1300 and 1800 published plans are $10, $15, $39, $79 and $99 per month, ex GST.
- Contracts: standard plans are month-to-month, with no lock-in.
- Availability: the Find a Number search is a snapshot; nothing is guaranteed for a specific number until confirmed.
- Answer point: the signup flow asks for the number the service will connect to.
Step 1 — choose the number type
The type sets who pays at dial time. A 1300 number is presented as a shared-cost business number, with caller and business each carrying part of the call cost. An 1800 number is free for callers in the stated Australian 1800-number context, with the business paying the call charges. A Phoneword spells a word on the keypad, using a 13, 1300 or 1800 number as the base.
Step 2 — check availability
Use Find a Number to search available 1300/1800 Phonewords. The listing is a snapshot: it does not promise that a particular word or number will still be available when you proceed, or that it will be available at a particular price. The team confirms the exact number and price before connection.
Step 3 — choose the plan
The published 1300 and 1800 plans run $10, $15, $39, $79 and $99 per month, ex GST. Tiers differ in included value and per-minute rates, so compare the rows on the pricing page rather than estimating. Standard plans are month-to-month with no lock-in, and service terms sit in the terms and conditions.
Step 4 — record the answer point
At signup, the flow asks for the number the service will connect to, and that answer point is what gets recorded. What this page does not establish is anything beyond that — device behaviour, routing rules or geographic coverage — because those arrangements are not published here. If a specific setup needs confirming, ask via the contact page.
Related reading: business phone number options, business contact details, or the business number pillar.
Connecting a business number: questions
How long does connecting take?
No activation timeframe is published. This page does not establish one; if timing matters, confirm it with the team before you commit.
What does connecting cost?
The plan fee. Published 1300 and 1800 tiers are $10, $15, $39, $79 and $99 per month, ex GST, with per-minute rates listed on the pricing page.
Which number type should I choose?
Start from who should pay at dial time: an 1800 number is free for callers in the Australian 1800 context, a 1300 number shares the cost, and a Phoneword adds a word on the keypad. The pricing and category pages carry the detail.
Is my first-choice number guaranteed?
No. The Find a Number search is a snapshot, and availability and price are confirmed with the team before connection.
What is an answer point?
The number the service will connect to. The signup flow asks for it, and it is recorded at signup.
Connect in four steps
Connect a business phone number
Search available numbers, compare the published plans, then record the answer point at signup.