Business 1300
The 1300 decision for a business — shared caller cost on one national contact point, published plans from $10 per month, and how to get the number.
A business 1300 number is the shared-cost choice among the published business numbers: callers contribute a local call cost, the business pays the remainder, and the number serves as one contact point for everything the business publishes. It is one of three inbound types — the business number options pillar sets out all three — and this page is about choosing it deliberately.
When the shared-cost design fits
The 1300 split — caller pays a local call cost, business pays the remainder — suits a business that wants callers to carry a small part of the contact cost while keeping the barrier low. If removing the caller charge entirely matters more (a support line, for instance), 1800 is the alternative at the same plan price points: callers pay nothing in the stated Australian 1800-number context and the business carries the charges. The 1300 vs 1800 page compares them in detail.
What the 1300 plan looks like
- Plan fees: published 1300 plans run $10, $15, $39, $79 and $99 per month.
- Rate tables: each plan sets its own fixed-line and mobile per-minute rates, calculated per second — caller devices change the bill.
- Cap mechanics: on Cap plans the monthly fee is the only charge until the included value is used, then per-minute rates apply.
- Word option: six letters can ride after the prefix, from $40 per month with availability and desirability affecting the word.
Getting the number
Search word candidates on Find a Number or arrange a standard number with the team, choose a plan row on the pricing page, and apply — the signup flow records the answer point that receives calls, and the team confirms the exact number and price before connection. No activation timeframe is published; terms sit in the terms and conditions.
Related reading: 1300 for business, business 1300 number benefits, or the 1300 numbers pillar.
Business 1300 questions
Is a 1300 number right for my business?
The published deciding factor is the caller-cost split: shared with callers on 1300, removed for callers on 1800. Both are published at the same plan price points, so the choice is about that arrangement, not the price of entry.
What will my business pay per month?
The plan fee plus per-minute charges from the plan's rate table — which differ for fixed-line and mobile callers — with included allowances on Cap plans applying first. The pricing page lists every row.
Can a business 1300 number spell the company name?
Where mapping and availability allow — up to six letters after the prefix. Word pricing starts from $40 per month, confirmed with the exact number before connection.
How long until the number is working?
This page does not publish an activation timeframe. The team confirms connection specifics during the application.
The 1300 decision
Make 1300 your business contact point
Search available numbers, or compare 1300 with 1800 first.