Australia Number

An Australia number, in the sense most businesses mean it, is an Australian business number that customers anywhere in the country can dial to reach you. 1300 Easy Dial offers three categories: 1300 numbers, 1800 numbers and Phonewords. They share one job — giving your business a single published contact number — and differ mainly in who pays for the call and how memorable the number is.

The three options at a glance

1300 number: a shared-cost business number. Callers pay a local call rate and the business pays the per-minute rate. Published plans start at $10 per month.
1800 number: free for customers to call in the stated Australian 1800-number context; the business pays the call charges. Published plans also start at $10 per month.
Phoneword: a 13, 1300 or 1800 number that spells a word on the telephone keypad, such as your business name. Pricing starts from $40 per month, and availability and desirability affect the price.

All published pricing is ex GST. Standard 1300 and 1800 plans are month-to-month with no lock-in.

Which Australia number suits your business

Start with the caller experience you want. If you are comfortable sharing the call cost with customers, a 1300 number is the standard choice for sales and enquiry lines. If you want to remove the caller charge entirely — common for support and service lines — an 1800 number does that. If you want the number itself to carry your brand, a Phoneword spells a word instead of digits.

These are separate decisions, and the practical check is the same for each: confirm the current plan fees and call rates on the pricing page before committing, rather than working from an old advertisement or an estimate.

Checking availability

For standard 1300 and 1800 numbers, availability is confirmed when you choose your number during sign-up. For Phonewords, you can search available 1300/1800 Phonewords with Find a Number. The search shows what is available to browse; it does not promise that a particular word will still be available, or available at a particular price, when you connect it. The exact number and price are confirmed with you before anything is connected.

What the sign-up asks for

When you connect an Australian business number, the sign-up flow asks for the number the service will connect to — the answer point where your calls are actually handled. That is the operational detail that puts your new number to work, and the team can help you choose the number and plan before you get to that step.

Comparing the options in detail

For a wider look at the categories, the Australian numbers overview compares them side by side, the Australia number phone guide covers the number formats, and getting an Australian number online walks through the purchase paths. Each links back to the published pricing rather than restating figures.

Australia number questions

What is an Australia number for business?

A business number that customers across Australia can call to reach you. 1300 Easy Dial offers it in three forms: a 1300 number, an 1800 number, or a Phoneword built on a 13, 1300 or 1800 number.

What does an Australian business number cost?

Published 1300 and 1800 plans start at $10 per month, with tiers at $15, $39, $79 and $99. Phonewords start from $40 per month. All pricing is ex GST, and current rates are listed on the pricing page.

Is an 1800 number free to call?

Yes, in the stated Australian 1800-number context callers pay nothing; the business pays the call charges. For 1300 numbers, callers pay a local call rate and the business pays the per-minute rate.

Can I search for a specific word as my number?

You can search available 1300/1800 Phonewords on Find a Number. A specific word is not guaranteed to be available or to carry a specific price — availability and desirability affect Phoneword pricing.

Is there a contract?

Standard 1300 and 1800 plans are month-to-month with no lock-in. Premium numbers such as Phonewords carry different terms, which are set out on the pricing page before you buy.