1800 Phone Number Cost
An 1800 phone number costs the business a monthly plan from $10 plus every call. The published fee ladder, inclusions and where the full rate table lives.
The cost of an 1800 phone number has two layers: the monthly plan fee and the call charges the business pays, since callers pay nothing in the stated Australian 1800-number context. The published 1800 plans start at $10 per month. This page walks the fee ladder and what each step adds; the per-minute rate table for every plan lives on the pricing page.
The published monthly fee ladder
- $10 per month — 1800 Prepaid: the entry point, listing $5 call credit, with rates of 15c per minute to fixed lines and 35c per minute to mobiles.
- $15 per month — 1800 Light: the same $5 call credit at lower rates — 12c fixed line, 32c mobile.
- $39 per month — three Cap 39 plans: the Most Popular Cap39 lists 250 fixed line minutes plus 100 mobile minutes; the Fixed and Mobile variants specialise, with 500 fixed line minutes or 250 mobile minutes respectively.
- $79 per month — 1800 Cap79: 750 fixed line minutes plus 300 mobile minutes, at 7c and 25c per minute.
- $99 per month — 1800 High Volume: lists $99 call credit, with the lowest published rates — 5c fixed line, 16c mobile.
Call rates are published per minute, calculated on a per-second basis, and on Cap plans the monthly fee is the only charge until the included value is used. Verify every figure on the live pricing table before deciding — plan details can change.
Reading the ladder honestly
The cheapest monthly fee is not automatically the cheapest total. Because the business pays every call on an 1800 number, the fixed line and mobile rates matter as much as the fee: a plan one step up the ladder can cost less overall if its rates and allowances fit your call volume. Compare the plan rows against your expected callers rather than picking the bottom of the ladder. This page quotes published figures without calculating examples.
What is not in the ladder
The word format is priced separately: an 1800 Phoneword spells a word on the keypad and starts from $40 per month, with availability and desirability affecting the price of a specific word. Add-ons — Call Tracking Numbers, an IVR Keypress Menu and a Postcode Prompter — are listed with prices on the pricing page. No activation timeframe is published on the current pages; confirm timing with the team. Service terms are governed by the terms and conditions.
Related reading: 1800 numbers — cost to call, 1800 telephone number costs, or the 1800 numbers overview.
1800 phone number cost questions
What is the starting cost of an 1800 phone number?
The published starting point is the 1800 Prepaid plan at $10 per month, which lists $5 call credit. Call charges on top follow the plan's rate table.
Why are there three $39 plans?
They specialise by caller device mix: Cap39 balances fixed line and mobile minutes, Fixed Cap39 lists 500 fixed line minutes, and Mobile Cap39 lists 250 mobile minutes. Pick by where your callers call from.
Is the monthly fee all I pay?
On Cap plans, the fee is the only charge until the included value is used — then per-minute rates apply. On other plans, call charges follow the published rate table from the first call.
Does a word number cost the same?
No. An 1800 Phoneword starts from $40 per month, with availability and desirability affecting the price of the specific word. Standard digit plans start at $10 per month.
1800 costs
Price the 1800 number before you commit
Read the published plan ladder, or go straight to the full pricing table.