1300 Number Rates
1300 number call rates are per minute and billed per second, with fixed line and mobile rates listed for each plan and included minutes on Cap plans.
1300 call rates are per minute and billed per second. The rate you pay depends on two things: which plan the number sits on, and whether the caller rings from an Australian fixed line or a mobile — mobile rates are higher than fixed line rates on every published plan. A 1300 number is shared cost, so callers also pay a local call rate; the rates below are what the business pays. All figures come from the pricing page, which carries the authoritative tables.
Published rates by plan
- 1300 Prepaid — $10 per month: 12c per minute to fixed lines, 32c per minute to mobiles. Includes $5 call credit, prepaid only.
- 1300 Light — $15 per month: 12c per minute to fixed lines, 32c per minute to mobiles. Includes $5 call credit.
- 1300 Cap39 — $39 per month: 10c per minute to fixed lines, 30c per minute to mobiles. Includes 250 fixed line minutes plus 100 mobile minutes.
- 1300 Fixed Cap39 — $39 per month: 15c per minute to fixed lines, 35c per minute to mobiles. Includes 500 fixed line minutes.
- 1300 Mobile Cap39 — $39 per month: 12c per minute to fixed lines, 30c per minute to mobiles. Includes 250 mobile minutes.
- 1300 Cap79 — $79 per month: 7c per minute to fixed lines, 25c per minute to mobiles. Includes 750 fixed line minutes plus 300 mobile minutes.
- 1300 High Volume — $99 per month: 5c per minute to fixed lines, 16c per minute to mobiles. Includes $99 call credit.
How billing works
Rates are per minute, calculated on a per-second basis. With Cap plans the monthly fee is the only charge until the included value is used, then the plan's per-minute rates apply. On the Prepaid plan the $5 call credit is prepaid only, so you never wear an overage. All published pricing is ex GST.
Fixed line versus mobile rates
Every published plan charges more per minute for calls from mobiles than from fixed lines. That is the main structural point when comparing plans: a business that receives most calls from mobiles will place more weight on the mobile rate and the mobile minute allowance, while a business answering mostly landline calls looks at the fixed line column. The 250 and 500-minute allowances in the table above are split the same way.
Plans, rates and the wider picture
The rates above are attached to the published 1300 plans at $10, $15, $39, $79 and $99 per month. The 1300 number plans page sets out each plan's contract terms, and the same monthly fees and per-minute rates are published for 1800 plans on the pricing page. For the total cost picture on a specific number, including Phoneword licensing from $40 per month, use the pricing page rather than working figures out yourself — this page does not calculate combined costs.
1300 number rates: questions
What rate do callers pay on a 1300 number?
Callers pay a local call rate on 1300. The per-minute rates published on the plans are what the business pays to receive the calls.
Why are mobile rates higher?
The published tables list a higher per-minute rate for calls from mobiles than from fixed lines on every plan, which is why Cap plans split their included minutes into fixed line and mobile allowances.
What happens when included minutes run out?
The plan's per-minute rates apply from that point, billed per second. On Cap39, that is 10c per minute to fixed lines and 30c per minute to mobiles.
Are 1800 rates different?
The published 1800 plans list the same monthly fees and per-minute rates as the 1300 plans, with callers paying nothing in the stated Australian 1800-number context. The current tables are on the pricing page.
Do the rates include GST?
No — all published pricing is ex GST, and rates are per minute, billed per second.
1300 call rates
See the current rates
Per-minute rates, billed per second, with included minutes on Cap plans. The authoritative tables are on the pricing page.