Work Phone Line
A work phone line as a national inbound 1300 or 1800 number for work calls — not a landline or handset service, which is not established here.
The direct answer: a work phone line, in what 1300 Easy Dial publishes, is a national inbound number — a 1300 or 1800 number, or a Phoneword — that gives work calls their own published contact point, connected to the answering point you nominate at signup. It is not a physical landline, and handsets or telephony hardware are not established products here. For a trade or service business whose work number appears on the ute, the quotes and the website, that is the published product: one number for the work you publish, with plans from $10 per month. What the number does beyond ringing the answering point is not guaranteed on this page.
What a work number does
- A published contact point of its own: one national number for quotes, signage, directories and the website, so work contact does not ride on a personal mobile number published in public.
- A caller-cost choice: a 1300 number shares the cost — callers pay a local rate, the business pays the per-minute rate — while an 1800 number is free for callers in the stated Australian 1800-number context, with the business paying the call charges.
- A nominated answering point: the signup flow asks for the number the service will connect to. That is the published mechanic; routing behaviour beyond it is not established here.
- Optional published add-ons: Call Tracking Numbers $5 per month for seeing which ads drive calls, IVR Keypress Menu $35 per month for a keypress menu, and Postcode Prompter $250 per month for routing by the caller's postcode.
What it costs
Standard 1300 and 1800 plans are published at $10, $15, $39, $79 and $99 per month, ex GST, and are month-to-month with no lock-in. Each plan's inclusions and per-minute call rates — for example, the $39 Cap plan's 250 Fixed Line minutes plus 100 Mobile minutes — are stated in full on the pricing page, which is the source to read rather than this summary. A Phoneword starts from $40 per month if the work number should spell the trade or business name, with availability and desirability affecting the specific word's price.
What is not established
Stated plainly so nothing is implied: a landline service, handsets, PBX hardware or any physical telephony product is not established here — the product is the number, not the line hardware. A residential or personal-use line is not established either; the published products are business inbound numbers. And no routing guarantee accompanies the answering point: how a call behaves after it reaches the connected number is outside what this page claims.
For the category overview, see the A Business Number pillar. Related reading: business phone landline and professional phone number for business.
Work phone line questions
Can I get a second line just for work?
In the published sense, yes — a dedicated inbound number that acts as the work contact point, separate from any personal number you publish. It is not a second physical landline; handsets and line hardware are not established products here.
Is a 1300 number a landline?
No. A 1300 number is a national inbound business number that connects to the answering point you nominate at signup. It is not a physical line into the premises, and no landline service is offered on the published record.
How much does a work number cost?
Standard plans start at $10 per month, ex GST, month-to-month with no lock-in, rising through published tiers to $99. A Phoneword starts from $40 per month with availability and desirability affecting the word's price. Current fees and call rates are on the pricing page.
How do work calls reach me?
The signup flow asks for the number the service will connect to — the answering point that rings when customers dial. Beyond that mechanic, no routing behaviour is guaranteed on this page, so it makes no claim about devices or locations.
Should work calls go to a 1300 or an 1800 number?
That is the caller-cost decision. A 1300 shares the cost between caller and business; an 1800 is free for callers in the stated Australian context with the business paying the call charges. Both are published business numbers with plans from $10 per month.
One number for the work you publish
Put work calls on their own number
Search available 1300 and 1800 Phonewords, or compare the published plans before you connect.