Virtual Phone Numbers Australia
Virtual phone numbers in Australia, as offered here, are inbound 1300, 1800 and Phoneword numbers answered on a phone you already use. See how they work.
What "virtual phone number" means on this site
Searches for virtual phone numbers in Australia usually mean one of two things: an inbound business number that is not tied to a physical line, or a separate mobile-style number. 1300 Easy Dial offers the first kind. The published products are 1300 numbers, 1800 numbers and Phonewords — inbound business numbers answered on the phone you connect the service to.
During sign-up, the flow asks for the number the service will connect to. That existing phone rings when customers dial your published number. Nothing about the setup requires a second handset, and the published number stays fixed even when the answering phone changes.
- What it is: a business contact number held at the carrier, delivered to a phone you nominate.
- Caller cost: 1300 is shared cost; 1800 is free for Australian callers to dial, with the business paying call charges.
- Plans: published 1300 and 1800 plans start at $10 per month; Phonewords from $40 per month.
- Not included: a separate mobile SIM or a text-message service — those capabilities are not established by the published information here.
Why Australian businesses use them
The practical value is a stable contact point. A number that lives at the carrier rather than on a handset can be printed on a vehicle, a website or a storefront once, and it stays correct through phone upgrades, staff changes and moves. For a business that works across locations, one published number beats a list of contact numbers that drift out of date.
The number type sets the caller's cost. An 1800 number removes the caller's charge in the Australian context, which suits service and support lines. A 1300 number shares the cost with the caller. A Phoneword adds memorability — it spells a word connected to the business — and can sit on either base.
Getting one set up
Search Find a Number for available 1300/1800 Phonewords, compare plans on the pricing page, and sign up with the phone number the service will connect to. The virtual numbers for business overview has more on the category, and the team on 1300 327 934 can talk through options before you commit.
Virtual number questions
Is a virtual phone number a mobile number?
Not here. The products are inbound 1300, 1800 and Phoneword numbers answered on a phone you nominate. A separate mobile SIM or SMS-capable number is not established by the published information on this site.
Can I answer calls on my mobile?
Yes — nominate your mobile as the number the service connects to during sign-up, and calls ring there.
How much do virtual numbers cost?
Published 1300 and 1800 plans start at $10 per month; Phoneword pricing starts from $40 per month and varies with the word's desirability and availability. Call rates are separate and depend on the plan.
Can I choose a word instead of digits?
Yes — search available 1300/1800 Phonewords with Find a Number. A specific word's availability is not guaranteed until confirmed.
Do callers know it is a virtual number?
They see a normal Australian business number. Whether it is 1300 or 1800 tells them who pays for the call, not where the phone sits.
Virtual numbers explained
Get one number, answered anywhere
Search available 1300, 1800 and Phoneword numbers, or contact the team about connecting one to your existing phone.