Virtual Phone Number Australia Setup
Setting up a virtual number in Australia — what the published signup flow covers, from search to answering point, and what it does not establish.
The direct answer to this query: a virtual phone number in the app-based sense — a virtual mobile number, an SMS-capable number or a number managed through a smartphone app — is not established at 1300 Easy Dial, and no activation timeframe is published here either. What is published is the inbound equivalent: a national 1300 or 1800 number, or a Phoneword, set up through a short flow — search the number, choose a plan from $10 per month, and nominate the answering point the number connects to. If that is the kind of number you meant, the setup is below; if you meant the virtual-mobile category, this page says plainly that it is not established here.
What setup covers
- Choose the number: search available 1300 and 1800 Phonewords on Find a Number. Results show what currently appears available; a specific word or price is not guaranteed, and the exact number and price are confirmed with you before connection.
- Choose the plan: published 1300 and 1800 plans run $10, $15, $39, $79 and $99 per month, ex GST, with each plan's inclusions and call rates stated on the pricing page. Standard plans are month-to-month with no lock-in; a premium number from $40 per month carries a 12-month rolling contract with a $50 setup.
- Nominate the answering point: the signup flow asks for the number the service will connect to — where the calls ring.
- Add-ons, optional: Call Tracking Numbers $5, IVR Keypress Menu $35 and Postcode Prompter $250 per month, selectable at sign-up or later from the online console.
What is not established
Said plainly, because setup queries attract capability lists that cannot all be backed: virtual mobile numbers, SMS or texting services, virtual receptionist answering and mobile apps for managing calls are not established products in the published record. No activation timeframe — days, hours or otherwise — is published either, so this page quotes none. And the answering point is the extent of the published connection mechanic: no routing behaviour is guaranteed beyond the number you nominate at signup.
What it costs to be set up
Two published layers. The plan layer starts at $10 per month on standard 1300 and 1800 plans, month-to-month, with the full fee and rate table on the pricing page. The word layer, if you choose a Phoneword, starts from $40 per month with availability and desirability affecting the specific word's price. All pricing is ex GST. Nothing on this page combines the figures into a predicted monthly bill — the published tables exist to be read directly.
For the category, see the Virtual Phone Number for Australia pillar and Virtual Numbers for Business. Related reading: virtual phone number providers.
Setup questions
How do I set up a number?
The published flow: search the number on Find a Number, choose a plan — standard plans start at $10 per month — and nominate the answering point the number connects to during signup. For a premium number, the exact number and price are confirmed with you before anything connects.
How long does setup take?
No activation timeframe is published, so this page does not quote one — not even a typical range. If timing matters, confirm it with the team via the contact page before planning around a date.
Is this a virtual phone number?
Not in the virtual-mobile sense. What is published is a national inbound number that acts as the business contact point and connects to the answering point you nominate. The app-based virtual number category is not established here.
Can I set up a number for SMS?
That is not established. No SMS or texting capability appears in the published product record this page works from, so it is not claimed — the published product is voice calls to the nominated answering point.
What do I need before signing up?
The decision points in the published flow: which number, which plan, and which answering point the number should connect to. The pricing page carries the plan tables, and the search page shows available numbers — those two choices cover setup.
The setup, as published
Pick a number and connect it
Search available 1300 and 1800 Phonewords, or compare the published plans before you set up.