Standard Phone Number Formats
What a standard phone number means on this site — the plain-digit 13, 1300 and 1800 formats versus Phonewords, with published plans and rates.
A standard phone number is the plain-digit form of a business number — no word, just the prefix and the digits. On this site the standard formats are the 13, 1300 and 1800 numbers, and the word-spelling variant of the same formats is the Phoneword. This page explains what "standard" means in practice, and what each format carries on the published record.
The standard formats published here
- 1300 — ten digits: a shared-cost business number; the caller pays a local call cost and the business pays the remainder. Plans start at $10 per month.
- 1800 — ten digits: free for callers in the stated Australian 1800-number context; the business pays the call charges. Plans also start at $10 per month.
- 13 — six digits: the shorter format described in the published FAQ, typically used by larger national companies.
Standard digits versus a Phoneword
A standard number is chosen from what is available; a Phoneword trades the last digits for a word spelled on the keypad, from $40 per month with availability and desirability affecting the price. The functional difference is memorability, not capability: both formats are inbound business numbers that connect to the answering point named in the signup flow. If you want the digits-first version, the team can discuss what standard numbers are available when you contact us; the Find a Number search lists the available 1300 and 1800 Phonewords.
What every standard number needs around it
Whichever format you choose, the published decision points are the same: a plan with its call-rate table on the pricing page, an answering point nominated at signup, and service terms governed by the terms and conditions. No activation timeframe is published on the current pages — confirm timing with the team if it matters to your launch.
Related reading: business phone number options, the cost of a 1300 phone number, or phone number letters if the word format interests you.
Standard phone number questions
What is the difference between a standard number and a Phoneword?
The digits. A standard number is plain digits after the prefix; a Phoneword spells a word on the keypad. Both are the same 13, 1300 or 1800 inbound formats underneath.
Which standard format should a small business choose?
The published material distinguishes them by caller cost and length: 1300 shared cost, 1800 free for callers, 13 the shorter format described in the FAQ as typically used by larger national companies. Compare plans on the pricing page before deciding.
How do I get a standard 1300 number?
Choose a plan on the pricing page and contact the team about availability of standard digits — the online search lists the Phoneword range. Sign up with your answering point ready.
Do standard numbers cost less than words?
Published 1300 and 1800 plans start at $10 per month; Phonewords start from $40 per month. Call rates per plan are published on the pricing page.
Standard formats
Choose a standard number for your business
Compare the published 1300 and 1800 plans, or ask the team about availability.