Purchase an 1800 Number
Purchasing an 1800 number — the published plans from $10 per month, the free-caller arrangement, and the search-then-signup path to a specific number.
Purchasing an 1800 number here means three published decisions: the 1800 type itself, the specific available number, and a monthly plan starting at $10. An 1800 number is free for customers to call in the stated Australian 1800-number context — the business pays the call charges — which is the published reason businesses choose it for service and support lines.
What you are buying into
The 1800 product is an inbound business number: customers dial it, and it connects to the answering point your business nominates in the signup flow. It is not a phone line and the published pages make no device claims — the signup step is the connection point. The buy a phone number overview covers how 1800 sits alongside the 1300 and Phoneword options.
Published 1800 plan starting points
Published 1800 plans sit at $10, $15, $39, $79 and $99 per month, each with its own call-rate table on the pricing page. Rates differ between fixed line and mobile callers, the Prepaid and Light plans list $5 call credit, and the Cap plans list included minute allowances. Because the business pays every call, the rate table matters more on an 1800 than on a shared-cost 1300 — compare plans against your expected call volume rather than the monthly fee alone.
The purchase path
- Search: use Find a Number for available 1300 and 1800 Phonewords — enter the word or last six digits, without the prefix. For a plain-digit 1800, the team can discuss what is available when you contact them.
- Confirm: a search result is a snapshot of the current listing. The team confirms the exact number and any word-specific price before connection.
- Sign up: choose the plan on the pricing page and complete signup with your answering point ready. Terms are governed by the terms and conditions.
What a purchase does not include
No activation timeframe is published on the current pages — confirm current timing with the team. No availability or price is guaranteed in advance for a specific word. And transferring an existing 1800 number is not covered by the published purchase pages; raise any transfer with the team directly.
Related reading: 1800 telephone number costs, what an 1800 number means, or the 1800 numbers overview.
Purchasing an 1800 number: questions
What does it cost to purchase an 1800 number?
Published 1800 plans start at $10 per month, with plans at $15, $39, $79 and $99 per month carrying different call rates and inclusions. A Phoneword on an 1800 base starts from $40 per month.
Who pays for calls to an 1800 number?
The business pays the call charges; callers pay nothing in the stated Australian 1800-number context. Rate tables per plan are on the pricing page.
Can I buy a word on an 1800 number?
Yes — an 1800 Phoneword spells a word on the keypad within six letters, from $40 per month, subject to availability and desirability affecting the price.
Can I transfer my existing 1800 number instead?
The published purchase pages do not describe transfers. Contact the team to discuss a transfer before assuming it is possible.
1800, step by step
Purchase the 1800 number your business will use
Search available numbers, or compare the published 1800 plans and rates first.