Pick A New Phone Number
Pick a new business phone number by comparing 1300, 1800 and Phoneword options, checking availability and choosing a plan. Plans start at $10 per month.
Picking a new phone number for your business comes down to three decisions: the type of number, the specific number you will use, and the plan that carries it. With 1300 Easy Dial the choices are a 1300 number, an 1800 number or a Phoneword that spells a word on the keypad, with published plans starting at $10 per month.
The three decisions to make
- Number type: a 1300 number is a shared-cost business number; an 1800 number is free for callers in the stated Australian 1800-number context, with the business paying call charges; a Phoneword uses a 13, 1300 or 1800 number to spell a word on the telephone keypad.
- The number itself: availability is not guaranteed. Find a Number searches available 1300/1800 Phonewords so you can see what exists before you commit.
- The plan: every number needs a plan to receive calls. Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, and standard plans are month-to-month with no lock-in.
Choose the type by caller cost and purpose
The main trade-off is who pays for the call. On a 1300 number the cost is shared: callers pay a local call rate and the business pays the per-minute rate. On an 1800 number the caller pays nothing in the stated Australian context and the business pays the call charges. If you want the number itself to do marketing work, a Phoneword spells out a word instead of digits — Phoneword pricing starts from $40 per month, with availability and desirability affecting the price of a specific word.
Search before you decide
Availability of a specific number is not promised in advance. Use Find a Number to search available 1300/1800 Phonewords and test your ideas. When you sign up, the flow asks for the number the service will connect to, so it is worth knowing where your calls will be answered before you pick the number.
Then choose a plan
Published 1300 and 1800 plans sit at $10, $15, $39, $79 and $99 per month, with the $39 tier available in Cap39, Fixed Cap39 and Mobile Cap39 variants. Cap39 includes 250 fixed line minutes plus 100 mobile minutes each month. The current fees, included minutes and call rates are listed on the pricing page — use that page for specific figures rather than an old advertisement.
One thing this page does not cover: keeping your existing number. Porting details are not established here, so if you want to move a current number, check the FAQs or contact the team before you decide.
Pick a new phone number: questions
What types of new business numbers can I choose from?
1300 Easy Dial offers 1300 numbers, 1800 numbers and Phonewords for Australian businesses. A 1300 number is a shared-cost business number, an 1800 number is free for callers in the stated Australian context, and a Phoneword spells a word on the keypad using a 13, 1300 or 1800 number.
How do I check if a number is available?
Find a Number searches available 1300/1800 Phonewords. It does not promise that a particular number or word will be available or available at a particular price.
How much does a new business number cost?
Published 1300 and 1800 plans start at $10 per month. Phoneword pricing starts from $40 per month, with availability and desirability affecting the price. All pricing is ex GST.
Can I keep my existing number?
This page does not establish porting details. Check the FAQs or contact the team about moving a current number before you commit to a new one.
Do I need a plan as well as the number?
Yes — the number needs a plan to receive calls. Published plans are $10, $15, $39, $79 and $99 per month; the current detail is on the pricing page.
New business number
Pick your new number
Search available Phonewords, compare published plans from $10 per month, or talk to the team about 1300 and 1800 options.