Phone Word Call Tracking
Call tracking on a phone word is the published Call Tracking Numbers add-on at $5 per month, listed to show which ads and campaigns drive your calls.
Call tracking on a phone word is not automatic — it is the published Call Tracking Numbers add-on, listed at $5 per month, whose stated purpose is to show which ads and campaigns drive your calls. That is the full published scope: the add-on exists, it prices at $5 per month, and its purpose is campaign visibility. What this page does not claim is attribution accuracy, conversion measurement or any effect on marketing performance.
- The add-on: Call Tracking Numbers, one of three listed add-ons, at $5 per month.
- Its published purpose: to see which ads and campaigns drive your calls.
- How it is added: during signup, or later from the online console — the pricing page notes both.
- Works alongside: a 1300, 1800 or Phoneword number on its standard plan, from $10 per month.
- Other add-ons: an IVR Keypress Menu at $35 per month and a Postcode Prompter at $250 per month are listed separately.
What the add-on does
The published purpose is campaign visibility: seeing which ads and campaigns are driving the calls that arrive on your number. That is useful operational information for a business that advertises in more than one place — but this page quotes the purpose as published and goes no further. It does not establish how attribution is performed, how calls are counted, or how reliable the campaign split is for your mix of channels.
Does a phone word track calls by itself?
Nothing in the published record says the number alone does it. A Phoneword spells a word on a 13, 1300 or 1800 number; call tracking is a separate, listed add-on with its own price. If your interest in a phone word is measurement, the accurate position is that the add-on is the published mechanism, at $5 per month, on top of the plan.
Adding it and changing it later
The pricing page notes that add-ons can be added during sign-up or changed later from the online console, so the decision is not locked at purchase. Current details — the $5 per month price and the listed purposes of the other two add-ons — live on the pricing page, which is the source to check rather than an older page.
What call tracking is not claimed to do
Stated plainly so expectations stay honest. This page does not claim the add-on measures conversions, revenue or return on ad spend, and it does not claim any uplift in calls or sales from using it. The published purpose — seeing which ads and campaigns drive calls — is the boundary of the claim.
For the category, see the Phone Words pillar. Related reading: phone words for advertising and phone words pricing.
Call tracking questions
How much does call tracking cost?
Call Tracking Numbers is listed at $5 per month. All published pricing is ex GST, and the current table is on the pricing page.
Do I need a Phoneword to use it?
The add-on is listed alongside the published 1300, 1800 and Phoneword products. Nothing in the published record restricts it to words specifically — the pricing page holds the current listing.
Can it show which campaign produced a sale?
Not as a published claim. The stated purpose is seeing which ads and campaigns drive calls — revenue attribution is not part of what the published pages establish.
Can I remove it if I stop advertising?
The pricing page notes that add-ons can be changed later from the online console. For anything beyond that, the team on 1300 327 934 can confirm current arrangements.
Call tracking
Add call tracking to your number
Call Tracking Numbers is a listed add-on at $5 per month. Search your number or ask the team about adding it.