Phone Words Australia FAQ
Answers to common questions about Australian Phonewords: what they cost from $40 per month, how keypad spelling works and how to search available words.
A Phoneword is a 13, 1300 or 1800 number that spells a word on the telephone keypad, so a customer can dial a business name instead of a string of digits. Published Phoneword pricing starts from $40 per month, and both availability and desirability affect the price. This page answers the questions Australian businesses ask most often about phone words, using the published facts about 1300 Easy Dial's products.
The facts at a glance
- A Phoneword can use a 13, 1300 or 1800 number to spell a word on a telephone keypad.
- Phoneword pricing starts from $40 per month, with availability and desirability affecting the price.
- Public 1300 and 1800 plans start at $10 per month, and standard plans are month-to-month with no lock-in.
- Find a Number searches available 1300/1800 Phonewords. It does not promise that a particular word is available or available at a particular price.
What is a Phoneword?
Every telephone keypad maps letters to numbers, and a Phoneword uses that mapping to turn a word into a dialling pattern. A business that sells paddleboards, for example, could look for a number that spells a word connected to its name or category. The word can sit on a 13, 1300 or 1800 number, so the Phoneword label describes how the number reads, not a separate product category. For the category overview, see Phone Words Australia.
How much does a Phoneword cost?
The published starting price is $40 per month for the Phoneword itself, and the exact price depends on the desirability and availability of the word. The exact number and price are confirmed before anything is connected. Premium numbers also carry their own setup and contract terms, which are set out on the current pricing page. On top of the word, a business needs a plan: public 1300 and 1800 plans start at $10 per month. All published pricing is ex GST.
How do you search for an available Phoneword?
Use Find a Number to search available 1300/1800 Phonewords. The search shows what can be looked up; it does not guarantee that a specific word will be available, or that it will be available at a specific price. If the first idea is taken, a variation can be searched the same way.
What a Phoneword does not automatically include
Older marketing copy listed features such as call recording, voicemail-to-email and SMS notifications as included with every Phoneword. The published facts on this site do not reconcile those inclusions, so this page does not establish them. What is published as optional extras are three add-ons: Call Tracking Numbers ($5 per month) to see which ads and campaigns drive calls, IVR Keypress Menu ($35 per month) as an auto-attendant menu that routes callers by keypress, and Postcode Prompter ($250 per month) to route callers by the postcode they dial in from.
Phone words Australia: questions and answers
How do I get a Phoneword for my business?
Start with Find a Number to search available 1300/1800 Phonewords. The exact number and price are confirmed before connection, and the team can be contacted through the contact page.
How much will a Phoneword cost?
Phoneword pricing starts from $40 per month, with availability and desirability affecting the price. A plan is also required, and public 1300 and 1800 plans start at $10 per month. Setup and contract terms for premium numbers are listed on the pricing page.
Do Phonewords include call recording and voicemail?
This page does not establish those inclusions. The published optional add-ons are Call Tracking Numbers, IVR Keypress Menu and Postcode Prompter, each with its own monthly price on the pricing page.
Can a Phoneword be a 13 number?
A Phoneword can use a 13, 1300 or 1800 number to spell a word on a telephone keypad. The published search tool covers available 1300/1800 Phonewords, so start there when checking a word.
Is there a contract on a Phoneword?
Standard 1300 and 1800 plans are month-to-month with no lock-in. Premium numbers such as Phonewords carry their own contract terms, which are published on the pricing page rather than restated here.
Related pages
For more on phone words, see What Are Phone Words, Phone Words vs 1300 Numbers and Phone Words Australia Reviews.
Phoneword answers
Check a word before you decide
Search available 1300 and 1800 Phonewords, or review the current published pricing before choosing a number.