13 Number vs 1300 Number
How a 13 number differs from a 1300 number — length, typical use and caller cost — plus what the published 1300 plans cost from $10 per month.
A 13 number and a 1300 number are both inbound Australian business numbers, but they differ in length and typical use: a 13 number is six digits and is typically used by larger national companies, while a 1300 number is a ten-digit shared-cost business number. A Phoneword can be built on either — or on an 1800 number — by spelling a word on the telephone keypad.
The differences at a glance
- Length: a 13 number is six digits; a 1300 number is ten digits including the 1300 prefix.
- Typical use: the six-digit 13 format is typically used by larger national companies.
- Caller cost: a 1300 number is a shared-cost business number, so callers and the business share the call cost. Public 1300 plans start at $10 per month.
- Phonewords: a Phoneword can use a 13, 1300 or 1800 number to spell a word, priced from $40 per month with availability and desirability affecting the price.
What each costs to run
For 1300 numbers, the published plans start at $10 per month, with higher tiers listed on the pricing page. Each plan pairs its monthly fee with a call-rate table, so your total cost depends on the plan and the calls received. Prices are in Australian dollars and include GST.
For 13 numbers, the site's published plan tables cover 1300 and 1800 numbers rather than standalone 13-number plans. If your business needs a 13 number specifically, contact the team on 1300 327 934 about current arrangements rather than assuming the 1300 plan table applies.
The formats side by side
| Format | Length | Caller cost | Published plans |
|---|---|---|---|
| 13 number | Six digits | Described by length and corporate use; confirm details with the team | Not listed on the pricing page |
| 1300 number | Ten digits | Shared cost between caller and business | From $10 per month |
| 1800 number | Ten digits | Free for callers in the Australian context; business pays | From $10 per month |
| Phoneword | 13, 1300 or 1800 base | Follows the base number's format | From $40 per month, subject to the word |
Which one fits your business?
The six-digit 13 format is associated with larger national companies, and the published plan tables at 1300 Easy Dial reflect 1300 and 1800 demand instead. For most businesses comparing these two formats, the practical question is whether a ten-digit 1300 number at the published plans suits the budget and the call volume — and whether a Phoneword on top of it would make the number easier to remember.
You can search available 1300/1800 Phonewords to see what is listed. Availability is not guaranteed for any specific word, and desirability affects the price of a Phoneword.
13 and 1300 number questions
Is a 13 number the same as a 1300 number?
No. Both are inbound business number formats, but a 13 number is six digits while a 1300 number is ten digits. The 13 format is typically used by larger national companies.
What does a 13 number cost in Australia?
This site's published plan tables cover 1300 and 1800 numbers; standalone 13-number plans are not listed on the pricing page. Contact the team for current 13-number arrangements. For comparison, published 1300 plans start at $10 per month.
Do callers pay to dial a 13 or 1300 number?
A 1300 number is a shared-cost business number, so the caller and the business share the call cost. The published FAQ describes the 13 format by its length and typical corporate use, so confirm current 13 call-cost details with the team.
Can a Phoneword use a 13 number?
Yes. A Phoneword can use a 13, 1300 or 1800 number to spell a word on the telephone keypad. Phoneword pricing starts from $40 per month, with availability and desirability affecting the price.
For a wider comparison including the toll-free option, see 1300 vs 1800 vs 13 numbers, the 13 phone numbers in Australia overview, or the 1300 numbers hub.
13 vs 1300
Compare 13 and 1300 numbers
See how the two formats differ, then search available numbers or view the published 1300 plans.