A Business Number For My Phone

If you want customers to call a number that ends up on the phone you already answer, the published product is a business inbound number: a 1300 or 1800 number that you publish as the business contact point, with the number your calls should reach recorded at signup. Your personal handset number stays personal. This page explains what connects to what, and what the arrangement does not cover.

What "a number for my phone" means in practice

A 1300 or 1800 number is not a second SIM or a new device. It is a published contact point: customers dial it, and the signup flow asks for the number the service will connect to — the answer point your calls should land on. You provide that number when you connect, and it is recorded as part of the setup. Beyond that recorded answer point, the published pages do not specify routing behaviour, so confirm any specific call-handling requirement with the team via the contact page.

Which range to publish

The difference is caller cost. On 1300, callers pay a local call rate and the business pays the per-minute rate — the shared-cost design. On 1800, callers pay nothing in the stated Australian 1800-number context and the business pays the call charges. Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, ex GST, and standard plans are month-to-month with no lock-in. The 1300 or 1800 numbers page works through the scenarios and the rate tables are on the pricing page.

The boundary: what this is not

A business inbound number is a business service. It is not a personal or residential line, not a virtual mobile service and not an SMS-only number, and this page does not establish those capabilities. If the requirement is a personal number for private use, these are not that product. If the requirement is one published number that customers use to reach a business phone you already answer, that is what the product does.

If you want the number to spell something

A Phoneword uses a 13, 1300 or 1800 number to spell a word on the keypad, from $40 per month, with availability and desirability affecting the price. Premium numbers such as Phonewords carry a 12-month rolling contract and a $50 setup, subject to number selection and availability. Find a Number searches available 1300/1800 Phonewords; it does not promise a particular word's availability or price, which are confirmed before connecting.

Questions about putting a business number on your phone

Do I need a new phone or SIM?

The published signup flow asks for the number the service will connect to, and you provide it when connecting. The published pages do not describe new hardware requirements, and this page does not establish virtual mobile or SIM-based service.

Will customers see my personal number?

Customers dial the published business number. What they see when the call lands on your answer point is not specified on the published pages; confirm any caller-ID question with the team.

How much does it cost?

Published 1300 and 1800 plans start at $10 per month, ex GST, with call rates per minute billed per second; standard plans are month-to-month with no lock-in. Phonewords start from $40 per month. The tables are on the pricing page.

Can the number move if my phone changes?

The published number is the business's contact point, and the answer point is recorded at signup. This page does not establish how answer-point changes are handled after connection; confirm with the team via the contact page.

Is this a personal phone number?

No. It is a business inbound number published as the business contact point. The product is not a personal, residential or virtual mobile service, and this page does not claim those uses.

Related reading: get a company phone number or the 1300 numbers overview.