Phone Local Number
The published products here are inbound 1300, 1800 and Phoneword numbers — not area-code local numbers. What that means for a locally focused business.
The honest scope
If "local number" means a geographic number with an area code tied to a specific town or exchange, that service is not among the published products on this site. The offerings are inbound business numbers — 1300 numbers, 1800 numbers and Phonewords — and this page will not rebrand them as area-code local numbers.
What they do give a locally focused business is a single number every local customer can call, answered on the phone you connect the service to.
What an inbound number does for local callers
Local customers dial the published number like any other — no app, no account, no extra step. The caller's cost depends on the type: a 1300 number is shared cost, so the caller pays a local call rate; an 1800 number costs the caller nothing in the stated Australian 1800-number context, with the business paying the call charges.
Because the number is not tied to a region or a line, it also survives the things that break local advertising: a moved premises, a new handset, a second van. The number stays the same; the answering phone is yours to change.
- Caller cost: shared cost on 1300; free for callers on 1800 in the Australian context.
- Plans: published 1300 and 1800 plans start at $10 per month; Phonewords from $40 per month.
- Local routing: the published Postcode Prompter add-on ($250 per month) routes callers by the postcode they dial in from — that is the extent of the published local-routing capability.
Choosing and checking
Search Find a Number for available 1300/1800 Phonewords — availability is not guaranteed — and compare the plan tables on the pricing page. If a specific area-code number is a hard requirement, that is a landline-provider question rather than something the published pages here establish.
Local number questions
Can I get a number with my local area code?
No. The published products are inbound 1300, 1800 and Phoneword numbers, which are not assigned to a geographic area.
Will local customers be charged to call?
On a 1300 number, a local call rate. On an 1800 number, nothing in the stated Australian context.
Can calls be routed by where the caller is?
The published Postcode Prompter add-on ($250 per month) routes callers by the postcode they dial in from. Beyond that, no routing capability is established on the published pages.
Does a 1300 number look local?
It looks national — that is the format. If local presence signals matter to your marketing, they will have to come from the rest of the number's presentation.
How do I start?
Search availability, compare plans, and sign up with the phone the service should ring on. The 1300 numbers overview is the category starting point.
Local callers, one number
A number every local can call
Search available 1300, 1800 and Phoneword numbers, or contact the team for help.